JOURNEI BRANDON
Bear,DE
Summary
Dynamic and dependable professional who thrives in fast-paced environments. Known for strong problem-solving skills, adaptability, and a positive attitude, with a commitment to collaboration and continuous growth.
Overview
4
4
years of professional experience
Work History
Crew Member
Taco Bell
01.2025 - Current
- Processed 50+ transactions per shift with high accuracy during peak hours
- Maintained cleanliness and organization in dining and kitchen areas, adhering to health standards.
- Collaborated with team members to streamline operations.
- Worked front counter, drive-thru, and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Retail Sales Associate
Walt Disney World Company
08.2025 - 01.2026
- Provided exceptional customer service, enhancing shopping experiences, and fostering customer loyalty.
- Provided Disney-level hospitality and assisted guests with a variety of needs
- Collaborated with team members to optimize store operations and improve overall efficiency.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Resolved customer complaints promptly, maintaining positive relationships and brand reputation.
Server, TO GO Specialist
Olive Garden
04.2022 - 08.2025
- Engaged with guests to take orders, offer tailored menu suggestions, and enhance overall dining satisfaction.
- Managed payment operations by accurately processing credit card and cash transactions, maintaining high standards of customer service.
- Ensured a tidy and well-organized dining environment and to-go station to enhance customer experience.
- Coordinated with kitchen personnel to enhance operational efficiency, resulting in minimal wait times for customers.
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Resolved customer complaints swiftly, ensuring positive outcomes and repeat business.
Facilities Director, Gymnastics Coach
Olympiad Gymnastics
11.2021 - 08.2023
- Supervised and trained new staff, fostering a collaborative and efficient team environment.
- Developed and implemented training programs for children aged 2–17, emphasizing skill development, safety, and technique.
- Developed and executed structured weekly lesson plans to enhance student learning outcomes.
- Oversaw facility operations, including scheduling equipment maintenance and enforcing safety protocols.
- Organized showcases, camps, and after-hours events.
- Managed enrollment processes, attendance tracking, and resource allocation to ensure smooth daily operations.
Education
Associate of Science - General Studies
Delaware Technical Community College
DEHigh School Diploma -
William Penn High School
New Castle, DE06-2022
Skills
- Client engagement
- Team leadership
- Problem-solving communication
- Ability to manage multiple tasks efficiently
- Expertise in POS systems
- Service excellence
Timeline
Retail Sales Associate
Walt Disney World Company
08.2025 - 01.2026
Crew Member
Taco Bell
01.2025 - Current
Server, TO GO Specialist
Olive Garden
04.2022 - 08.2025
Facilities Director, Gymnastics Coach
Olympiad Gymnastics
11.2021 - 08.2023
Associate of Science - General Studies
Delaware Technical Community College
High School Diploma -
William Penn High School