Chaliante Tillis
San Francisco ,CA
Summary
- Customer service specialized with over 8 years' experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly.
- Problem-solving skills.
- Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual.
- Recognized for long hours, commitment to customers, and attention to detail, professionalism, and follow-up.
- Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
- Work well as a team member or independently.
- Met or exceeded all performance goals to date.
- Resourceful, energetic, competent, multitask and results-oriented.
- Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Provider
Homebridge
04.2024 - Current
- Assisting clients stay in their home by helping with basic needs like grooming, cleaning and errands
Front Desk Clerk
Preferred talent staffing
04.2023 - Current
Front Desk Clerk/Night Auditor
Holiday Inn Express and Suites Brentwood
01.2023 - 12.2023
Caregiver
Homebridge
01.2018 - 12.2019
Phone CSR
William-Sonoma call center
01.2017 - 12.2017
- Schedule deliveries for customers online orders
- Assist with any customer complaints
- Answer phones in call center
Material Processor
Goodwill Industries
01.2016 - 12.2016
- Carried and hand trucked supplies to work stations and/or loading zones
- Loaded and unloaded to and from designated storage areas, such as racks and shelves, vehicles, and trucks
- Wrapping and recorded number of units handled and moved, using daily production sheet and work tickets
- Monitored the stocks that come in and out of the warehouse
- Received materials and recorded deliveries from vendors
- Ensured that all departments had been given the requested stocks
Front Desk Clerk
Aranda Residence
01.2015 - 12.2016
- Greet each hotel guest and make them feel like a welcome guest
- Providing basic information on procedures rates and criteria
- Answered telephone to schedule appointments, provide information, and forward calls
- Assisting guest in filling out reservation
- Checks guests in and out of the hotel; processes customer payments according to established policies and procedures
- Handles minor guest complaints, resolving conflict to the satisfaction of the customer
Courtesy Clerk
Tenderloin Museum
01.2014 - 12.2015
- Provides top quality customer service at all times and to every customer
- Performs daily cleaning and maintains a safe work environment
- Complies with company standards on greeting customers for all age restricted area
- Prepares merchandise, cleans, stocks and maintains safety area in compliance with health codes
- Inventory merchandises as instructed by management
- Secures all funds in safe or register
- Makes timely drops and maintains cash drawer at or below maximum level
Education
Bachelor Of Accountancy -
Southern New Hampshire University
Hooksett, NH05.2028
Skills
- Back and Front Office Operations
- Workflow Management
- Customer Services
- Everyday Business Etiquette
- Client Scheduling
- Billing
- Filing
- Retail
- End-of-Day Reconciliations
- Inventory
- Warehouse
- Assembly
- Production
- Packaging
- Load & Unload
- Time Management
- Clerical Experience
- Conflict Management
- Human Resources
- POS
- Caregiving
- Communication Skills
- Research
- Office Management
- Cleaning
- Guest services
- Microsoft Outlook
- Interviewing
- Microsoft Excel
- Sales
- Payroll
- Front Desk
- Bookkeeping
- Serving
- Hospitality
- Customer service
- Hotel experience
- Food handling
- Cash register
- Cash handling
- Heavy lifting
- Property management
- Google Docs
- Cooking
- Retail sales
- Typing
- Fair Housing regulations
- Mobile devices
- Security
- Leadership
- Negotiation
- QuickBooks
- Accounting
- DocuSign
- Microsoft Word
- Organizational skills
- Windows
- Office experience
- Microsoft Office
- Medical terminology
- Supervising experience
- Team management
- Floor care
- Custodial experience
- Housekeeping management
- Basic math
- Computer skills
- Fine dining experience
- CPR
- Nursing
- First aid
- Commercial cleaning
- Hospital experience
- Phone etiquette
Certification
First Aid Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Care Provider
Homebridge
04.2024 - Current
Front Desk Clerk
Preferred talent staffing
04.2023 - Current
Front Desk Clerk/Night Auditor
Holiday Inn Express and Suites Brentwood
01.2023 - 12.2023
Caregiver
Homebridge
01.2018 - 12.2019
Phone CSR
William-Sonoma call center
01.2017 - 12.2017
Material Processor
Goodwill Industries
01.2016 - 12.2016
Front Desk Clerk
Aranda Residence
01.2015 - 12.2016
Courtesy Clerk
Tenderloin Museum
01.2014 - 12.2015
Bachelor Of Accountancy -
Southern New Hampshire University
Similar Profiles
Richard RodriguesRichard Rodrigues
Caregiver at HomebridgeCaregiver at Homebridge
Karen PortilloKaren Portillo
Senior Manager of Programs at HomebridgeSenior Manager of Programs at Homebridge
Rachel GloverRachel Glover
Senior Manager of Customer Success at HomebridgeSenior Manager of Customer Success at Homebridge
Delaney AragonDelaney Aragon
Home Care Provider at HomebridgeHome Care Provider at Homebridge
Perla EscobarPerla Escobar
Cleaner at J&r ConCleaner at J&r Con