Professional Summary
Overview
Work History
Education
Skills
Timeline

Journey Joseph

Target
PHOENIX,AZ
4
years of professional experience

Dedicated professional with strong communication and empathy skills. Experienced in guest relations and complaint handling, aiming to enhance customer satisfaction and team effectiveness.

Work History

Guest Advocate

1 Year 10 Months
Target | 07.2024 - 05.2026
  • Operated cash registers accurately, processing transactions efficiently and ensuring customer satisfaction.
  • Collaborated with team members to manage stock levels and replenish inventory.
  • Trained new personnel regarding company operations, policies and services.
  • Participated in ongoing training sessions to stay updated on company policies, products, and services.
  • Cross-trained and provided backup support for organizational leadership.

Pet Care Volunteer

1 Year 1 Month
Hawaiian Humane Society | 03.2025 - 04.2026
  • Provided daily care and enrichment for shelter animals, ensuring their well-being and comfort.
  • Coordinated with veterinary staff to monitor animal health, facilitating timely medical interventions as needed.
  • Coordinated with veterinary staff to monitor animal health, facilitating timely medical interventions.
  • Trained volunteers on best practices for animal handling, fostering a safe environment for both animals and staff.
  • Assisted in adoption events, promoting animal welfare and connecting pets with potential families.
  • Organized community outreach programs to raise awareness about responsible pet ownership and adoption opportunities.

Assistant

2 Years 6 Months
Double J Builders | 01.2022 - 07.2024
  • Reviewed invoices, payment requests, and expense reimbursements prior to approval.
  • Processed invoices and expense reports, enhancing accuracy in financial documentation.
  • Assisted in developing office procedures that improved operational efficiency.
  • Organized and maintained office files, ensuring easy access to important documents.
  • Maintained status reports for client projects.
  • Input data into spreadsheets and databases.

Education

High School Diploma

Dream House Ewa Beach | 'Ewa Beach, HI

Skills

Effective communication
Empathy development
Stress management
Guest engagement
Conflict resolution
Customer support

Timeline

Pet Care Volunteer

Hawaiian Humane Society
03.2025 - 04.2026Read More

Guest Advocate

Target
07.2024 - 05.2026Read More

Assistant

Double J Builders
01.2022 - 07.2024Read More

Dream House Ewa Beach

High School Diploma
Read More
Journey Joseph