Journey Riley
Ocala,FL
Summary
I am a dedicated and motivated individual with a strong background in education and a passion for developing managerial skills. Currently pursuing a B.P.S. in Knowledge Management with a minor in Creative Leadership at Syracuse University, with plans to continue my knowledge and skills to make a meaningful contribution in the field of knowledge management and leadership.
Overview
11
11
years of professional experience
Work History
Family Engagement Liaison
Marion County Public Schools
Ocala, FL
01.2023 - Current
- Support activities designed to achieve priority goals identified through the district's strategic plan
- Recruit and support families to serve on School Advisory Counsel and Parent Teacher Organizations
- Create a welcoming school environment for stakeholders including parents, families, and community members
- Work with school leadership, teacher leaders, student services managers, and school counselors to identify needs and provide individualized support for families
- Plan, organize, and participate in District-based and school-based opportunities for family engagement initiatives.
Paraprofessional for special needs
Marion County Public Schools
Ocala, FL
01.2021 - 01.2023
- Deliver assistance to 4+ teachers and 25 students with special needs, including those with physical and mental disabilities
- Assist Children individually and small groups to reinforce concepts taught by the teacher
- Utilized a variety of behavioral management techniques and strategies to develop and promote desired behaviors.
Substitute Teacher
Marion County Public Schools
Ocala, FL
01.2019 - 01.2021
- Deliver outstanding lessons across the entire curriculum to diverse cohorts from 9 through 12 grades
- Attend professional meetings, educational conferences, or teacher training workshops to improve professional competence
- Counsel students with adjustment or academic problems
- Distribute or collect tests or homework assignments.
Customer Service
Publix
Lady Lake, FL
01.2014 - 01.2018
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results, or any planned adjustments.
Education
B.P.S. Knowledge Management -
Syracuse University
Syracuse, NY01-2025
A.A. Secondary Education -
Washtenaw Community College
Ann Arbor, MI12.2021
Skills
- Stakeholder engagement
- Family Support
- Family Engagement Initiatives
- Special Needs Assistance
- Behavioral Management
- Professional Development
- Counseling
- Customer Service
Timeline
Family Engagement Liaison
Marion County Public Schools
01.2023 - Current
Paraprofessional for special needs
Marion County Public Schools
01.2021 - 01.2023
Substitute Teacher
Marion County Public Schools
01.2019 - 01.2021
Customer Service
Publix
01.2014 - 01.2018
B.P.S. Knowledge Management -
Syracuse University
A.A. Secondary Education -
Washtenaw Community College