Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Journey Smith

Rochester,NY

Summary

Compassionate and dedicated caregiver with experience at Legacy At Cranberry Landing, skilled in elderly care and problem-solving. Proven ability to create a comfortable living environment while ensuring residents' needs are met. Recognized for exceptional time management and fostering strong relationships through respectful communication. Committed to delivering high-quality care and support.

Overview

4
4
years of professional experience

Work History

Care Giver

Legacy At Cranberry Landing
07.2024 - Current

Assisting Residents with daily living nesssities . Bathing, Dressing, ambulating, toileting and helping with various tasks. Along with cleaning and documenting. Keeping a comfortable living environment for residents to feel at home while receiving the best care.

Guest Host

Strong Museum at Play
03.2024 - 07.2024
  • Greeted and welcomed visitors, creating a friendly and engaging atmosphere.
  • Provided information about exhibits, enhancing visitor experience and engagement.
  • Assisted in coordinating events and activities, ensuring smooth operations throughout the museum.
  • Managed visitor flow during peak times, maintaining order and safety protocols.
  • Kept environment clean and responsive to museum emergencies

Server

Legacy At Cranberry Landing
12.2021 - 03.2024
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed tables efficiently, coordinating orders and deliveries to optimize workflow.
  • Assisted in training new staff on menu items and service standards for consistency.
  • Collaborated with kitchen staff to address special requests and dietary restrictions promptly.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Responded swiftly to customer inquiries and complaints, fostering strong guest relationships through effective communication skills.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Associate Of Arts And Sciences - Clinical Health Studies

Monroe Community College
Rochester, NY

Associate Of Arts And Sciences - Kinesiology

Finger Lakes Community College
Canandaigua, NY
06.2025

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Accomplishments

certified nursing assistant completion certificate

Timeline

Care Giver

Legacy At Cranberry Landing
07.2024 - Current

Guest Host

Strong Museum at Play
03.2024 - 07.2024

Server

Legacy At Cranberry Landing
12.2021 - 03.2024

Associate Of Arts And Sciences - Clinical Health Studies

Monroe Community College

Associate Of Arts And Sciences - Kinesiology

Finger Lakes Community College
Journey Smith