Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOURNEY TOLBERT

Macon,Georgia

Summary

Experienced Project/Program Manager skilled in managing functional operations and projects related to software implementation. Advanced understanding of organizational strategies, financial management, procurement and contracting.

Overview

7
7
years of professional experience

Work History

Integration Program Manager

Piedmont Healthcare
Atlanta, Georgia
06.2021 - Current
  • Initiate and lead project team meetings and updates with internal teams, vendors, and customers
  • Interact with customers and clients to identify business needs and requirements.
  • Monitor progress of programs, using and applying programming documents, program directives, funding documents and other program material.
  • Address and resolve technical, financial and operational concerns by working with team members and directors.
  • Orchestrate smooth and efficient program development by collaborating cross-functionally across departments.
  • Resolve problems and provided solutions to customers by communicating requirements to subordinates.

Project Manager II

CentralSquare Technologies
Lake Mary, Florida
04.2019 - 06.2021
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.

Implementation Project Manager II

Paycom Software
Atlanta, Georgia
10.2017 - 04.2019
  • Served as the lead Project Manager for the HRIS implementation process
  • Served as the HR consultant during implementation to create positive, engaged work environment
  • Worked both independently and as a team to reach implementation goals and successfully transition new clients to
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Developed project plans identifying key issues, approaches and performance metrics.

HR Executive. Team Leader

Target Corporation
Atlanta, Georgia
05.2016 - 10.2017
  • Created a positive experience and environment for team members and encouraged a “guest-obsessed” culture
  • Responded to employee issues and concerns in a timely manner to create a positive image for employee relations
  • Restructured and rolled out a new Onboarding learning and development program in order to better educate new hires, increase retention, and focus on customer satisfaction
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw hiring, staffing, and labor law compliance.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Organized company-wide events designed to boost employee morale.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 100+ new employees.
  • Developed succession plans and promotion paths for staff.

Family Support Coordinator

Sheltering Arms
Atlanta, Georgia
01.2015 - 05.2016
  • Supervised the Family Support department
  • Assisted and coordinated volunteers with in the center
  • Planned center wide volunteer and fundraiser events adhering to budgets and guidelines
  • Worked as part of family support team to recruit and enroll over 2000 families
  • Carried positive relationship with outside agencies to help families to receive funding

Education

Bachelor of Science -

Georgia Southern University
Statesboro, GA
05.2011

Skills

  • Microsoft Project
  • OpenAir Project Management Suite
  • Salesforce
  • Microsoft Word, Microsoft PowerPoint, Microsoft Excel
  • HRIS Software
  • Project Management

Timeline

Integration Program Manager

Piedmont Healthcare
06.2021 - Current

Project Manager II

CentralSquare Technologies
04.2019 - 06.2021

Implementation Project Manager II

Paycom Software
10.2017 - 04.2019

HR Executive. Team Leader

Target Corporation
05.2016 - 10.2017

Family Support Coordinator

Sheltering Arms
01.2015 - 05.2016

Bachelor of Science -

Georgia Southern University

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