Joushunna Cartwright
Beaumont,TX
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Friendly and efficient customer service associate devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding customer service standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
LVN Student Nurse
Lamar State Orange College
2024.01 - Current
- Demonstrated high levels of professionalism and adaptability when faced with unexpected changes in patient assignments or clinical situations, always prioritizing patient safety while working effectively within established guidelines and protocols.
- Identified potential health issues early through diligent observation of patients'' conditions, enabling timely intervention and treatment.
- Efficiently managed high patient loads while ensuring consistent delivery of quality nursing care under the supervision of experienced LVNs and RNs.
- Accelerated recovery times by implementing effective wound care techniques and dressing changes as directed by physicians.
- Strengthened patient outcomes through diligent monitoring of vital signs and accurately interpreting data trends to identify potential problems before they escalated into more serious health issues.
Certified Home Hospice Aide
Harbor Hospice
2024.03 - Current
- Assisted patients with daily activities, such as bathing, dressing, and grooming, promoting dignity and independence.
- Participated in ongoing training sessions related to palliative care best practices, enhancing my skills as a Certified Home Hospice Aide.
- Assisted patients in maintaining their personal hygiene by providing bed baths, oral care, and peri-care as needed.
- Identified potential fall risks within the home environment and recommended modifications accordingly, reducing the likelihood of injury among ambulatory patients.
Certified Nurse Aide
Buckner Wood
2024.03 - 2024.08
- Improved patient comfort by providing compassionate and attentive care.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Maintained clean and organized living spaces for patients to promote a healthy environment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted nursing staff with daily tasks for increased efficiency in patient care.
Automated Logistical Specialist (92A)
US Army
2021.01 - Current
- Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
- Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
- Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
Customer Service Associate
Walmart
2022.03 - 2022.12
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Some College (No Degree) - Pre-nursing
Lamar State Orange
Orange, TXSkills
- Family Communication
- Palliative care expertise
- Feeding Assistance
- Hygiene maintenance
- Heavy Lifting
- Dressing assistance
- End-of-life support
- Multitasking Abilities
- Team Collaboration
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Home Hospice Aide
Harbor Hospice
2024.03 - Current
Certified Nurse Aide
Buckner Wood
2024.03 - 2024.08
LVN Student Nurse
Lamar State Orange College
2024.01 - Current
Customer Service Associate
Walmart
2022.03 - 2022.12
Automated Logistical Specialist (92A)
US Army
2021.01 - Current
Some College (No Degree) - Pre-nursing
Lamar State Orange
- CNA - Certified Nurse Assistant
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