Jousmarie Rivera

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Helped customers complete purchases, locate items, and join reward programs.
• Managed efficient cash register operations.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in and drop out process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Files and record organization.

• Collected payments

• Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Guaranteed customer satisfaction by quickly delivering orders.

• Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
• Enhanced shop efficiency by streamlining repair processes and allocating tasks effectively.
• Established rigorous quality control standards to ensure consistent delivery of high-quality repairs for all customers.
• Examined damaged vehicles to determine degree of structural and mechanical damage.