Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

JOUSTIN GUERRERO

Orlando,FL

Overview

2
2
years of professional experience
1
1
Certification

Work History

Opimax

quaility and vaccum
Orlando, FL
06.2023 - Current
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Performed first article inspection on incoming raw materials.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Identified areas for improvement in existing processes, procedures, and equipment.
  • Evaluated suppliers' performance against established criteria for quality assurance purposes.
  • Provided technical support to other departments regarding quality related topics and initiatives.
  • Trained new employees on proper use of test equipment and inspection techniques.
  • Assisted engineering department with design verification tests as needed.
  • Participated in internal and external audits to ensure compliance with applicable regulations.
  • Generated reports summarizing inspection results, defect trends, and other statistical data.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Inspected and repaired products to meet project expectations.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Wrote detailed reports outlining performance, quality and defect rates.

Customer Service Representative

Sambil- Black street store
Caracas- Venezuela, Caracas
06.2022 - 03.2023
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Analyzed customer feedback to improve products and services.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Collaborated with other departments such as marketing, finance, logistics.
  • Identified opportunities for cross-selling additional products and services.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Recommended changes in products and services based on customer feedback.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended, selected and located merchandise based on customer desires.
  • Exchanged merchandise for customers and accepted returns.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.
  • Prepared merchandise for purchase or rental.
  • Maintained records related to sales for store management.

Education

High School Diploma -

Aragua Estudiantil
Cagua Aragua
07-2019

Skills

  • Maintenance & Repair
  • PPE use

Affiliations

  • i'm really liked the sport

Languages

english and spanish
Professional

Certification

  • high school certifications and gastronomy diploma

Timeline

Opimax

quaility and vaccum
06.2023 - Current

Customer Service Representative

Sambil- Black street store
06.2022 - 03.2023

High School Diploma -

Aragua Estudiantil
  • high school certifications and gastronomy diploma

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JOUSTIN GUERRERO