Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Jovahna Rivas

Las Vegas,NV

Summary

Multifaceted warehouse associate with proven customer service expertise, strong attention to detail and superior work ethic. Proficient in supporting customer service teams by addressing escalated issues and assisting with troubleshooting. Talented trainer and mentor with performance-oriented mindset.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
05.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.

Warehouse Worker

Fanatics Warehouse
10.2022 - 05.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Crew Shift Leader

Subway
03.2019 - 06.2022
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Distributed necessary tasks and duties during each shift.
  • Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
  • Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
  • Increased crew morale by fostering a positive work atmosphere, recognizing achievements, and providing constructive feedback.

Education

High School Diploma -

Chaparral HS
3850 Annie Oakley Dr Las Vegas NV 89121
05-2020

Skills

  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Data entry
  • Safety training
  • Basic computer proficiency
  • Willing to learn
  • Critical thinking

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Certification

  • Order Picker Forklift Operation Certification – Various Providers.

Languages

Spanish
Full Professional

Timeline

Warehouse Worker

Amazon
05.2023 - Current

Warehouse Worker

Fanatics Warehouse
10.2022 - 05.2023

Crew Shift Leader

Subway
03.2019 - 06.2022

High School Diploma -

Chaparral HS
Jovahna Rivas