Summary
Overview
Work History
Education
Skills
Timeline
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Jovan austin

Aurora,CO

Summary

Dynamic and reliable professional with extensive experience as a Lyft driver, excelling in safe driving and exceptional customer service. Proven ability to navigate efficiently and manage time effectively, ensuring timely deliveries. Recognized for maintaining a clean vehicle and consistently delivering high-quality service while adapting to changing conditions.

Overview

10
10
years of professional experience

Work History

Driving

Lyft
01.2024 - 04.2024
  • Use the Lyft app to accept ride requests.
  • Pick up and drop off passengers safely and efficiently.
  • Maintain a clean and comfortable vehicle.
  • Follow all traffic laws and Lyft policies.
  • Provide excellent customer service and communicate clearly with riders.

Requirements:

  • Must meet the minimum age requirement for your city.
  • Valid driver’s license and proof of insurance.
  • Clean driving record and background check.
  • A 4-door vehicle that meets Lyft’s requirements.
  • Smartphone with the Lyft Driver app installed.

Door Dash

Self Employed
10.2021 - 04.2023
  • Pick up orders from restaurants, stores, or grocery locations.
  • Verify that items are correct before leaving the merchant.
  • Safely transport and deliver orders to customers’ addresses on time.
  • Communicate with customers and support as needed (e.g., delivery instructions, issues).
  • Follow local traffic laws and safety standards.
  • Maintain professionalism and provide excellent customer service

Parcel Assistant

Fedex
10.2014 - 10.2023
  • Load and unload packages from trucks.
  • Sort packages by destination and ensure proper labeling.
  • Operate scanners and conveyors.
  • Maintain a clean and safe work area.

Requirements:

  • Ability to lift up to 75 lbs.
  • Must be at least 18 years old.
  • Strong attention to detail and safety.
  • Ability to work flexible shifts (early morning, night, or weekend).

Education

Associate of Arts -

Northen Eastern Junior College
Sterling, CO

High School Diploma -

Emily Griffith
Denver, CO
07-2006

Skills

  • 1 Safe and Defensive Driving
  • Always follows traffic laws and safety regulations
  • Anticipates road hazards and adjusts driving accordingly
  • Maintains focus and composure in all traffic conditions
  • 2 Navigation and Route Planning
  • Proficient with GPS and map applications
  • Efficient in selecting routes to minimize time and fuel use
  • Adaptable to detours, traffic, and weather changes
  • 3 Time Management
  • Consistently meets delivery or pickup schedules
  • Plans ahead to stay on time and organized

  • Balances speed with safety
  • 4 Communication and Customer Service
  • Polite and professional with passengers, clients, or dispatchers
  • Listens carefully and communicates clearly
  • Handles complaints or confusion calmly and respectfully
  • 5 Vehicle Maintenance Awareness
  • Performs basic vehicle checks (tires, oil, lights)
  • Reports and responds to mechanical issues promptly
  • Keeps the vehicle clean and presentable
  • 6 Attention to Detail

Timeline

Driving

Lyft
01.2024 - 04.2024

Door Dash

Self Employed
10.2021 - 04.2023

Parcel Assistant

Fedex
10.2014 - 10.2023

Associate of Arts -

Northen Eastern Junior College

High School Diploma -

Emily Griffith
Jovan austin