Jovan Barre
New Orleans,LA
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
16
16
years of professional experience
Work History
Shift Manager
Walgreens
05.2024 - 01.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
Lead Supervisor
CVS PHARMACY
06.2022 - 05.2024
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
COVID-19 Temperature Screener
Pivot health care
02.2022 - 10.2022
- Created detailed work plans outlining tasks necessary for successful completion of projects
- Monitored personnel attendance records, ensuring compliance with company policy
- Analyzed operational reports on a regular basis to identify areas for improvement
- Recruited new employees by conducting interviews and selecting qualified candidates
- Provided leadership, direction, and training for staff members in order to optimize workflow processes
- Assessed customer needs and created strategies to maximize customer satisfaction levels
- Resolved customer complaints and inquiries promptly and professionally
- Screening - The screener must first ask the individual to read a set of questions from the CDC and acknowledge that the answered had been read and answered
- STEP 2: Check for Results - The employee must show a negative Covid test results within the last 72 hours or show a proof of being fully vaccinated (vaccine card or picture of vaccine card is acceptable)
- STEP 3: Decision
- If the employee's is in compliance, the employee will be given verification that their acceptable (e.g., a wristband) for the day and released from the screening area to enter the facility
- If the employee isn't in compliance, entry is not permitted, and the employee is to notify their supervisor for alternate work location guidance
Independent Contractor Chauffeur
Uber & Lyft
01.2019 - 03.2022
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
- Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
- Performed routine vehicle inspections before each trip to ensure proper maintenance and compliance with regulations.
- Managed time effectively between scheduled trips, allowing for quick turnaround without compromising quality of service.
- Developed extensive knowledge of city landmarks, restaurants, hotels, airports, and other points of interest to better serve clients'' needs.
Delivery Driver
Dominate Logistics LLC
09.2021 - 01.2022
- Helped passengers load and unload luggage at pick-up and drop-off locations
- Applied knowledge of local routes and traffic patterns to provide timely response to pick-up requests
- Used mobile applications to pick up new orders for passengers
- Served customers successfully with fast response times, efficient deliveries and pleasant experiences
- Transported passengers throughout service area with focus on safety, courtesy and timely transport
- Delivered products in a timely and courteous manner
- Loaded packages
- Drove residential and commercial routes
- Maintained ongoing communication
- Consistently completed on-time deliveries
- Obtained package signatures
- Complied with security protocols to maximize safety
- Used handheld device to scan orders, obtain route information and navigate
- Provided highest level of customer service to achieve delivery satisfaction rating
Certified Nursing Assistant
Loving Hearts Respite PCA
12.2010 - 06.2016
- Helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring
- Transferred patients between beds, wheelchairs and other locations
- Recorded patient heart rate, pulse and blood pressure
- Offered support, companionship and stimulation with conversation and recreation
- Assisted with activities of daily living to improve patient quality of life
- Helped patients move safely with skilled mobility support
- Enhanced patient physical recovery with emotional and social support
Service Field Technician, Coffee Technician
First Service Network
08.2014 - 01.2015
- Service and Repair Starbucks Espresso machinery
- Installed, removed, repaired and maintained equipment at customer locations
- Helped restore equipment functionality and performance with in-field diagnostics and repairs
- Documented equipment data and service details on work orders and daily logs
- Calibrated systems to effectively meet typical demands based on good knowledge of baseline performance and maximum capacities
Certified Nursing Assistant
St.Joseph's of Harahan Rehabilitation
08.2012 - 05.2014
- Transferred patients between beds, wheelchairs and other locations
- Monitored patient conditions and reported problems to nursing staff
- Assisted with activities of daily living to improve patient quality of life
- Offered support, companionship and stimulation with conversation and recreation
- Helped patients with limited mental and physical capacity handle daily living tasks
- Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools
Certified Nursing Assistant
Galvez Personnel Care Services
12.2008 - 06.2010
- Transferred patients between beds, wheelchairs and other locations
- Monitored patient conditions and reported problems to nursing staff
- Assisted with activities of daily living to improve patient quality of life
- Offered support, companionship and stimulation with conversation and recreation
- Helped patients with limited mental and physical capacity handle daily living tasks
- Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools
Education
High School -
Marion Abramson High School
New Orleans, LASkills
- Tech Support
- Sales Strategies
- Handling customer complaints
- Directing Team Members
- Cash handling
- Customer service focus
- Payment processing
- Opening and closing procedures
- Staff training and onboarding
- MS office
- Priority management
- Coordinating daily operations
Timeline
Shift Manager
Walgreens
05.2024 - 01.2025
Lead Supervisor
CVS PHARMACY
06.2022 - 05.2024
COVID-19 Temperature Screener
Pivot health care
02.2022 - 10.2022
Delivery Driver
Dominate Logistics LLC
09.2021 - 01.2022
Independent Contractor Chauffeur
Uber & Lyft
01.2019 - 03.2022
Service Field Technician, Coffee Technician
First Service Network
08.2014 - 01.2015
Certified Nursing Assistant
St.Joseph's of Harahan Rehabilitation
08.2012 - 05.2014
Certified Nursing Assistant
Loving Hearts Respite PCA
12.2010 - 06.2016
Certified Nursing Assistant
Galvez Personnel Care Services
12.2008 - 06.2010
High School -
Marion Abramson High School