Jovan Bernard

• Works cross-functionally across client business units, program and product management, and development

teams.

• Facilitates Joint Application Development (JAD) and

Requirements Gathering sessions with Stakeholders,

SMEs, and System Owners to capture business rules,

processes, and system requirements for various

projects.

• Works independently with users to define concepts

and clarify Functional and Non-functional

requirements daily.

• Monitors projects through the SDLC process using

Agile methodology.

• Conducts user interviews, gathered requirements,

and analyzed the requirements for upgrading an

existing application.

• Lead the effort to effectively communicate and

collaborate with external and internal customers to

analyze information needs and functional

requirements and deliver the following artifacts as

needed:Functional Requirements Document,

Business Requirements Document, Use Cases,

Process Flow Diagrams, GUI Interface designs

(Mock-up screens).

• Elicit, identify, and document requirements for all

assigned project, while being collaborative and

passionate.

• Ensures that requirements are validated by

stakeholders during requirements review sessions.

• Documents stakeholder requirements in a Business

Requirement Document (BRD) stating client’s needs

in clear and concise manner.

• Model the as-is and to-be process flows for existing

business processes.

• Using Power Apps to provide rich business logic and

workflow capabilities to transform manual business

operations into digital, automated processes.

• Identified gaps, pain points and opportunities for

improvement, provides functional expertise, project

coordination and overall advice on financial and

operations for best business practices for Oracle

Cloud ERP & SAP.

• Writing SQL queries and procedures, create custom

reports, and modify ERP user forms to enhance

organizational productivity.

• Using SQL to query&retrieve information from

relational databases and ensuring their stability,

reliability and performance.

• Work with client teams to design and implement

modern, scalable data solutions that business

process and application requirements using a range

of new and emerging technologies from the Google

Cloud Platform.

• Bring ideas from professional facilitation, coaching,

conflict management, for a high-performance team.

• Diverse business process understanding, including

either finance, manufacturing supply chain, sales, and

e- commerce.

• Building, deployment, and migration of Microsoft

Dynamics F&O solutions across development, test,

pre-production, and production environments.

• Act as a servant leader for your teams by facilitating

the Agile process with clear communication.

• Proactively solve problems for teams to succeed

across scope, time, and cost dimensions, while being

open, passionate and approachable.

• Drive the Agile framework for ensuring high quality

product delivery and continuous improvement.

• Remove impediments that hinder team goals and

enable the team to rapidly respond to changes.

• Provided technical support for all business needs and priorities.

• Generated requirements based on stakeholders need and request.

• Collaborated and facilitated communication with both internal and external stakeholders.

• Provided recommendations for possible solutions to business issues.

• Worked with business users and SDLC team to drive decision making for application development.

• Completed documentation for business requirement to guide development effort.

• Assisted in the development and maintenance of business requirements process for projects.

• Analyzed opportunities to improve and enhance applications service delivery.

• Provided recommendations for enhancements.

• Supported internal and external audit related activities.

• Validated test cases against application performance.

• Participated in the facilitation of Joint Application Development session (JAD).

• Communicated and collaborated with internal and external stakeholders to analyze information needs.

• Worked with quality assurance to record and/to review test plans, test scenarios and cases result in preparation for regression testing and product validation.

• Translated stakeholder requirements into different tangible deliverables.

• Helped the scrum team achieve higher levels of scrum maturity.

• In charge of business analysis, requirement gathering, documentation, implementation, and project management.

• Worked closely with a variety of internal and external business partners to ensure that all business requirements are understood, documented, and met.

• Oversaw and maintained project from conception through execution.

• Designed and developed to-be processes and technical solutions to meet business needs.