Jovan Daniels
Bakersfield,CA
Summary
Motivated professional offering Associates Degree in Criminal Justice. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
9
9
years of professional experience
Work History
Picker Packer
Amazon
Bakersfield, CA
11.2022 - 01.2024
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Used handheld scanners to key in data for packages.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Verified accuracy of picked items by comparing them against pick list.
- Selected products and items from shelves and pallets for customer orders.
Shuttle Driver
Mercy House Inc
Bakersfield, CA
01.2022 - 07.2023
- Assisted passengers with boarding and disembarking the shuttle bus.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
- Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
Server
Applebee's
Bakersfield, CA
01.2015 - 07.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Bachelors of Criminal Justice - Criminal Justice
Cal State University of Bakersfield
Bakersfield, CA05-2024
Associate Degree in CJ - Criminal Justice
Bakersfield College
Bakersfield, CA03-2022
Skills
- Social Skills
- Time Management
- Critical Thinking
- Emotional Intelligence
- Communication
- Conflict Resolution
- Leadership
- Creativity
- Transportation Skills
- Organization
- Problem-Solving Ability
- Teamwork
- Adaptability to Change
- Multitasking
- Networking
Timeline
Picker Packer
Amazon
11.2022 - 01.2024
Shuttle Driver
Mercy House Inc
01.2022 - 07.2023
Server
Applebee's
01.2015 - 07.2023
Bachelors of Criminal Justice - Criminal Justice
Cal State University of Bakersfield
Associate Degree in CJ - Criminal Justice
Bakersfield College