Jovan D. McNear
Laurel,MD
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes a forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
22
22
years of professional experience
Work History
Quality Assurance Manager
Mark of Excellence Healthcare Solutions, LLC
01.2023 - Current
- Conducts regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trains team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitates communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhances product quality by implementing comprehensive QA processes and procedures.
- Completes data entry tasks with accuracy and efficiency.
- Enters data into various computer systems accurately using Microsoft Office Suite.
- Organized, sorted, and checked input data against original documents.
- Manages high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolves customer complaints with empathy, resulting in increased loyalty and repeat business.
General Manager
Arkline
01.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Inventory Associate
TJX Companies, Inc
11.2002 - 11.2021
- Maintained inventory of new merchandise and organization of stored products
- Provided customer assistance
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Completed physical inventory counts each month.
- Maintained inventory count, tracked usage, and documented variances.
- Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
- Streamlined the inventory management process for increased efficiency with consistent organization and labeling practices.
Education
High School Diploma -
Parkway Gamma High School
Philadelphia, PA01.2005
Skills
- Strong written communication
- Excellent customer service
- Responsible and dependable
- Basic Computer skills
- Strong Verbal communication
- Detail oriented
- Engaging personality
- Works well with teams
- Leadership and team building
- Problem resolution
- Effective leader
- Efficient multi-tasker
Timeline
Quality Assurance Manager
Mark of Excellence Healthcare Solutions, LLC
01.2023 - Current
General Manager
Arkline
01.2021 - Current
Inventory Associate
TJX Companies, Inc
11.2002 - 11.2021
High School Diploma -
Parkway Gamma High School
Similar Profiles
Koty BenedictKoty Benedict
Store Manager at Domino's Mark Of ExcellenceStore Manager at Domino's Mark Of Excellence
Tammie KernsTammie Kerns
Office Manager/Company Owner at Mark Kerns Trucking, Inc / Mark Kerns Trucking, LLCOffice Manager/Company Owner at Mark Kerns Trucking, Inc / Mark Kerns Trucking, LLC
TAMMIE KERNSTAMMIE KERNS
Office Manager/ Company Owner at Mark Kerns Trucking, Inc / Mark Kerns Trucking,LLcOffice Manager/ Company Owner at Mark Kerns Trucking, Inc / Mark Kerns Trucking,LLc