Proven leader in long-term care case management with a strong track record of fostering productive work environments. Expertise in mentoring, providing constructive feedback, and facilitating conflict resolution. Committed to policy-driven practices and maintaining high-quality standards in documentation and service delivery. Strong collaborative skills demonstrated through successful partnerships with community vendors and a focus on positive outcomes for diverse populations.
Coordinate and oversee the care of older adults and individuals with disabilities to ensure they receive the necessary services and supports to live as independently and safely in the community as possible. Conduct comprehensive assessments to identify individual needs, including medical, social, emotional, and functional needs. Develop individualized service plans that identify needs and goals, including referrals to appropriate community resources and services. Maintain accurate and timely documentation of assessments, service plans, and progress reports to ensure comprehensive and up-to-date records. Authorize and manage state and federal funds.
Provided supervision, program structure, behavior management, and a wide range of basic needs services, as well as more advanced social services. Helped guests navigate a myriad of social service agencies, forms, and interviews. Conducted behavior management, basic case services, as well as Motivational Interviewing and other counseling skills.
Served as Program and Team Lead Committee Chair at Associated Ministries. Conduction of supervision for Assessment Housing Specialists. Complete file quality assurance checks. Assist with monthly reports to the County. Conduct strength-based assessments and screenings for consumers of Access Point 4 Housing. Complete HMIS NULL Data reports. Collaborate with housing providers at local town hall meetings to organize the Centralized Intake process. Supervised Interns from the University of Washington Social Welfare Program, University of Puget Sound Psychology Department, and the Tacoma Community College Social Service program.