Jovan Gallegos

• Set up work area to pack product using bottles or bags.
• Utilizing a scale to weigh each bottle or bag to ensure accuracy.
• Enforcing quality control.
• Taking inventory of each shipment.
• Passing packed bottles through label machine for batch numbers or manually place batch numbers.
• Heating seal bags using a heat sealer.
• Making master boxes for all shipments and label each box.
• Placing all master boxes on pallet for shipment
• Operating a forklift and a pallet jack to move all pallets and incoming shipments to store on racks.
• Placing all sitting product in buckets with labels of each product including weight.
• Breaking down work area for clean up using up to date cleaning procedures.
• Verifying all numbers are correct before shipping orders out.

• Accepted returns from customers and issued refunds.
• Issued out package pickups from Amazon lockers.
• Assisted customers that had extensive questions regarding refunds, return policies, and delivery times of their packages.
• Used my customer service skills to ensure every customer was helped and satisfied with their experience.
• Organized and maintained a cleanly environment both in the storage area and front desk.

• Closely monitoring paper being painted down machine rollers.
• Cleaning filters and pumps for paint being applied through an air knife into the running paper.
• Fill paint tanks to keep all rolls of paper equally painted.
• Observe for streaks and dents in paper from residue left on rollers.
• Filter trays with excess paint when starting to get full to avoid spills/overflows.
• Break down and clean rollers with methanol.
• Clean and re-tape all air knifes, trays and pumps.

• Worked in drive unit department working on model Y stators.
• Diligently focused on the welding process of the stators watching for both errors and incorrect pins to avoid producing faulty parts.
• Utilized Lockout Tag out to rework any incorrect pins.
• Became proficient in tearing down salvaged parts to be thrown or reused.
• Multitasked by keeping an eye out for incorrectly positioned pallets coming down the line to avoid errors, while running production.

• Delivered food/grocery orders to customer doorsteps.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make correct deliveries.
• Ensured to never deny or abandon orders to keep my ratings high.

• Adapted quickly to challenges encountered during installations such as rocks underground, or an uneven workspace while maintaining focus on delivering high-quality results.
• Utilizing various hand and power tools to efficiently complete fence installation.
• Successfully installing various types of fences such as chain-link, wood, vinyl, and iron fences.
• Commended for quick performance in completing challenging projects under tight deadlines.

• Maintained grounds by trimming, weeding, and general clean-up.
• Performed planting, watering, mulching, and edging of lawns.
• Installed sod to enhance yard/grass appearance.
• Removed weeds, hazards, and debris from pathways to maintain a cleanly area.
• Routinely mowed grass and touched up flower beds monthly.

• Summer/ fall job. (Seasonal)
• Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
• Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
• Worked with supervisors and team members to understand supply needs.
• Improved delivery times by closely monitoring and prioritizing urgent orders.
• Memorized seat numbers in baseball stadium to prevent longer delivery time of food items.