Manuel Monroig
Yonkers,NY
Summary
Dedicated tow truck driver with extensive experience in roadside assistance and vehicle recovery. Recognized for providing timely support, training new drivers, and ensuring safety compliance. Committed to delivering high quality service and maintaining vehicle integrity.
Overview
11
11
years of professional experience
Work History
Tow Truck Driver
First Class Auto Care
Mamaroneck, NY
11.2023 - 10.2025
- Operated tow trucks to transport vehicles safely and efficiently to designated locations.
- Delivered courteous and professional service to enhance customer satisfaction.
- Trained new drivers on company procedures and towing techniques to ensure consistent service quality.
- Maintained accurate service records and ensured vehicle safety standards were met
Tow Truck Operator
S&J services
Hartsdale, New York
04.2016 - 11.2023
- Responded promptly to emergency calls for roadside assistance and vehicle recovery, ensuring timely support for stranded customers.
- Conducted vehicle inspections to ensure safety and compliance before operations.
- Facilitated claims processing for customers by providing necessary documentation, streamlining their experience.
- Communicated effectively with customers to address concerns and provide updates.
Tow Truck Driver
RJT Auto Mechanic, Body Shop & Towing Inc.
White Plains, NY
03.2015 - 02.2016
- Assisted customers with vehicle recovery and roadside assistance needs.
- Ensured timely service while maintaining safety and compliance standards.
- Utilized dispatch software to track vehicle locations and optimize routes.
- Handled emergency calls and prioritized urgent service requests promptly.
Education
General Educational Development (GED) -
Skills
- Tow truck operation
- Customer service and communication
- Safety compliance
- Accident clearing
- Recovering vehicles
- Commercial driving
Timeline
Tow Truck Driver
First Class Auto Care
11.2023 - 10.2025
Tow Truck Operator
S&J services
04.2016 - 11.2023
Tow Truck Driver
RJT Auto Mechanic, Body Shop & Towing Inc.
03.2015 - 02.2016