Summary
Overview
Work History
Education
Skills
Timeline
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Jovan Romain

Brooklyn,NY

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

7
7
years of professional experience

Work History

Replenishment Member / Loading Dock Supervisor

Bed Bath & Beyond
Manhattan, NY
04.2017 - 03.2018
  • Replenishment Member:
    Restocked merchandise to ensure shelves were fully stocked and visually appealing to customers.
    Collaborated with team members to maintain inventory accuracy and manage stock levels.
    Assisted with product displays and promotional setups to drive sales and enhance the shopping experience.
  • Loading Dock Supervisor: Supervised the loading dock operations, ensuring timely and accurate receipt and shipment of goods.
    Managed a team of loading dock staff, providing training and support to improve efficiency and safety.
    Coordinated with store management and suppliers to resolve any issues related to shipments and deliveries.
    Conducted regular inventory audits, and maintained organized storage areas.

Easy Technician Sales Associate

Staples
Manhattan, NY
06.2014 - 05.2015
  • Sales and Customer Assistance:
    Provided expert knowledge and assistance to customers on a wide range of technology products, including phones, tablets, PCs, and printers.
    Assisted customers in selecting the best technology solutions to meet their needs and budgets, resulting in increased sales and customer satisfaction.
    Conducted in-store tech workshops and product demonstrations to educate customers and drive sales.
    Achieved and exceeded sales targets through effective communication and customer service.
  • Technical Support and Repairs:
    Diagnosed and repaired various technical issues, ensuring customer satisfaction and building loyalty.
    Collaborated with the sales team to enhance the overall customer experience and drive sales.

Replenishment Team Member

J.C. Penney
Manhattan, NY
07.2011 - 04.2013
  • Restocked merchandise to ensure the sales floor was always well-stocked and appealing to customers.
  • Collaborated with sales associates and management to address customer needs and improve store operations.
  • Maintained inventory accuracy through regular audits and stockroom organization.
  • Assisted with product displays and promotional setups to drive sales and enhance the shopping experience.

Education

Graduate Certificate - Cybersecurity

NYU
New York, NY
01-2023

Associate of Applied Science - Graphic Design

Wood Tobe Coburn
New York, NY
12-2014

Some College (No Degree) - Business Management

Virginia State University
Petersburg, VA

Skills

  • Load planning
  • Warehouse management
  • Cost reduction development
  • Employee supervision
  • Upselling
  • POS system operation
  • Hospitality and accommodation
  • Collaboration skills
  • Superb eye for detail

Timeline

Replenishment Member / Loading Dock Supervisor

Bed Bath & Beyond
04.2017 - 03.2018

Easy Technician Sales Associate

Staples
06.2014 - 05.2015

Replenishment Team Member

J.C. Penney
07.2011 - 04.2013

Graduate Certificate - Cybersecurity

NYU

Associate of Applied Science - Graphic Design

Wood Tobe Coburn

Some College (No Degree) - Business Management

Virginia State University

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Jovan Romain