Summary

Overview

Work History

Education

Skills

Websites

Details

Timeline

Jovan Wolf

Los Angeles,United States

Summary

Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of DEI&B best practices and solutions. Skilled at coordinating strategic plans and personnel resources to complete work under tight deadlines.

Overview

years of professional experience

Work History

Director of Workplace Equality

Trans Can Work

01.2019 - Current

Advised senior leaders from corporate partners on DEI&B best practices, ensuring alignment with the company's strategic goals and values.
Designed and implemented impactful unconscious bias training programs for corporate partners and external organizations, resulting in heightened awareness and company wide changes throughout their teams.
Facilitated panel discussions and workshops on significant dates/months that recognize and uplift marginalized communities, providing a platform for dialogue, education, and empowerment within corporate partners and external organizations.
Formed strategic partnerships and connected with potential clients to drive business development.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

Business Owner

Jovan Wolf Designs

11.2015 - 01.2023

Strategically planned and executed fashion shows, expanded business portfolio, established strong vendor relationships, led creative design efforts.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Remote Customer Service Specialist

Hulu

01.2014 - 07.2015

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Applied basic sales strategy to engage customers and present solutions to suit individual needs.

Loan Officer

Lending Tree

03.2006 - 07.2008

Originated, reviewed, processed, closed, and administered customer loan proposals.
Developed strong relationships with customers through high levels of customer service.
Assisted customers in understanding loan terms and conditions to make informed decisions.
Collaborated with other departments to promptly process loan applications.

Food Inspector Specialist

US Army

10.2000 - 10.2004

Presented written and oral documentation of investigations, surveys and field assignments.
Maintained quality inspection records database.
Trained line personnel on quality control procedures.
Inspected area restaurants to measure compliance with food safety and environmental health regulations.
Provided line workers and production supervisors with advisories on quality deficiencies and updated policies.