Jovana Acosta Arvallo
Sierra Vista,AZ
Summary
To find a challenging and interesting position that will enable me to expand in future career opportunities, learn daily tasks required in order to assist and contribute to company success.
Overview
5
5
years of professional experience
Work History
Bakery Clerk
Safeway
02.2024 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Maintained tidy and organized work area to comply with cleanliness standards.
Beauty Advisor
Sally Beauty Holdings Inc.
09.2023 - 01.2024
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Retail Associate
Cosmoprof
04.2023 - 08.2023
- Open and closing duties including counting registers and make deposits.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Receptionist
Gentle Care Dentistry & Implants
06.2022 - 03.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Key Holder
Dollar General
08.2021 - 07.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Retail Associate
Victoria Secret CO
11.2019 - 03.2020
- Responsible for front end cashiering and customer service
- Opening and Closing duties as needed.
Education
Business and Marketing -
COCHISE COMMUNITY COLLEGE
03.2023
General Business -
MESA COMMUNITY COLLEGE
05.2021
HIGH SCHOOL DIPLOMA -
SAN TAN CHARTER HIGH SCHOOL
05.2020
Skills
- Dependable and Efficient
- Excellent computer skills
- Fast learner
- Great team player
- Cash handling experience
- Professional and Courteous
- Customer Service
Timeline
Bakery Clerk
Safeway
02.2024 - Current
Beauty Advisor
Sally Beauty Holdings Inc.
09.2023 - 01.2024
Retail Associate
Cosmoprof
04.2023 - 08.2023
Receptionist
Gentle Care Dentistry & Implants
06.2022 - 03.2023
Key Holder
Dollar General
08.2021 - 07.2022
Retail Associate
Victoria Secret CO
11.2019 - 03.2020
Business and Marketing -
COCHISE COMMUNITY COLLEGE
General Business -
MESA COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
SAN TAN CHARTER HIGH SCHOOL