Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jovana Acosta Arvallo

Sierra Vista,AZ

Summary

To find a challenging and interesting position that will enable me to expand in future career opportunities, learn daily tasks required in order to assist and contribute to company success.

Overview

5
5
years of professional experience

Work History

Bakery Clerk

Safeway
02.2024 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Maintained tidy and organized work area to comply with cleanliness standards.

Beauty Advisor

Sally Beauty Holdings Inc.
09.2023 - 01.2024
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.

Retail Associate

Cosmoprof
04.2023 - 08.2023
  • Open and closing duties including counting registers and make deposits.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.

Receptionist

Gentle Care Dentistry & Implants
06.2022 - 03.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Key Holder

Dollar General
08.2021 - 07.2022
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Retail Associate

Victoria Secret CO
11.2019 - 03.2020
  • Responsible for front end cashiering and customer service
  • Opening and Closing duties as needed.

Education

Business and Marketing -

COCHISE COMMUNITY COLLEGE
03.2023

General Business -

MESA COMMUNITY COLLEGE
05.2021

HIGH SCHOOL DIPLOMA -

SAN TAN CHARTER HIGH SCHOOL
05.2020

Skills

  • Dependable and Efficient
  • Excellent computer skills
  • Fast learner
  • Great team player
  • Cash handling experience
  • Professional and Courteous
  • Customer Service

Timeline

Bakery Clerk

Safeway
02.2024 - Current

Beauty Advisor

Sally Beauty Holdings Inc.
09.2023 - 01.2024

Retail Associate

Cosmoprof
04.2023 - 08.2023

Receptionist

Gentle Care Dentistry & Implants
06.2022 - 03.2023

Key Holder

Dollar General
08.2021 - 07.2022

Retail Associate

Victoria Secret CO
11.2019 - 03.2020

Business and Marketing -

COCHISE COMMUNITY COLLEGE

General Business -

MESA COMMUNITY COLLEGE

HIGH SCHOOL DIPLOMA -

SAN TAN CHARTER HIGH SCHOOL
Jovana Acosta Arvallo