Summary
Overview
Work History
Education
Skills
Socialnetworks
Timeline
Generic

Jovana Brewster

Wyandanch

Summary

I have been in the working community since I was 15yrs old I am looking to branch out and learn new things. I'm very driven, determined and a fast learner. I have experience in many different things due to life learned lessons and can use those skills at any job I employee at.

Overview

26
26
years of professional experience

Work History

Package Handler

Fed Ex Ground
11.2024 - 01.2025
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Service Desk Team Lead/ Head Cashier

Home Depot
09.2015 - 07.2024
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
  • Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
  • Discussed customer concerns regarding product usage, billing or product condition to promote improved user experience.
  • Addressed user customer service concerns and decided when to escalate problems to specialist team members.

Assembler

Tintina's Windows Fashion
01.2012 - 11.2013
  • Followed outlined specifications to implement assembly plans.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Collaborated with team members to promptly complete tasks and maintain consistent workflows.
  • Verified part numbers and placed parts in appropriate shipping containers.

Collator

Newsday LLC
09.2010 - 12.2011
  • Monitored quality and order specifications during run to identify and correct issues and maintain set quality standards.
  • Maintained standards for output, waste and spoilage.
  • Adhered to safety guidelines while maintaining clean and safe work environment.

Cashier Planogram Team

Target
09.2001 - 10.2009
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Manager

Genovese Drug Stores
08.1998 - 01.2001
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

High School - General Studies

Walter G O'Connell Copiague High School
01.1999

Skills

  • Cook
  • Truck loading
  • Product packing
  • Pallet building
  • Material storage
  • Package unloading
  • Heavy lifting
  • Package scanning

Socialnetworks

  • Facebook, https://Facebook
  • Twitter, https://Happypenman
  • Linkedin, https://Linkedin

Timeline

Package Handler

Fed Ex Ground
11.2024 - 01.2025

Service Desk Team Lead/ Head Cashier

Home Depot
09.2015 - 07.2024

Assembler

Tintina's Windows Fashion
01.2012 - 11.2013

Collator

Newsday LLC
09.2010 - 12.2011

Cashier Planogram Team

Target
09.2001 - 10.2009

Manager

Genovese Drug Stores
08.1998 - 01.2001

High School - General Studies

Walter G O'Connell Copiague High School

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Jovana Brewster