Jovana Dedvukaj
macomb,Michigan
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
Work History
Crew Member
National Coney Island
10.2022 - Current
- Cross-trained in multiple positions to assist during busy periods
- Uphold high professional standards to achieve performance targets
- Prioritized and completed time-critical tasks
- Addressed customers with friendly greetings and conversations
- Delivered timely service and performed sanitation tasks
Volunteer
National Honors Society
10.2021 - 05.2022
- Implemented new strategies to increase volunteer participation and involvement
- Mentored youth through afterschool programs focused on academic achievement and personal growth
Crew Member
Mcdonalds
06.2021 - 08.2021
- Supported various counter stations based on demand
- Prepared foods to menu standards, safety policies and company procedures
Education
Master of Science - Psychology (Pre- Med)
Wayne State University
Detroit, MI05-2026
Certification - Medical Assistant
Michigan Healthcare Academy
Mount Clemens, MI02-2025
Skills
- Customer Service
- Self-discipline
- Cross-functional collaboration
- Conflict resolution
- Time management
- Equipment Maintenance
- Problem-Solving
Volunteer Experience
Volunteer, National Honors Society, 10/01/21, 05/01/22, Macomb, Michigan, Implemented new strategies to increase volunteer participation and involvement., Mentored youth through afterschool programs focused on academic achievement and personal growth.
Languages
Albanian
Professional Working
Timeline
Crew Member
National Coney Island
10.2022 - Current
Volunteer
National Honors Society
10.2021 - 05.2022
Crew Member
Mcdonalds
06.2021 - 08.2021
Master of Science - Psychology (Pre- Med)
Wayne State University
Certification - Medical Assistant
Michigan Healthcare Academy
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