Jovana Galeana Garnelo
Westville
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
2
2
years of professional experience
Work History
Packer
Lipman
05.2025 - 08.2025
- Packaged products efficiently for distribution, ensuring quality and accuracy in order fulfillment.
- Operated packing machinery and equipment, adhering to safety protocols and operational standards.
- Inspected packaged goods for defects, maintaining high-quality control throughout the packing process.
- Collaborated with team members to streamline packing procedures, enhancing workflow efficiency.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Restaurant Hostess
Outback Steakhouse
10.2023 - 12.2023
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table assignments for efficiency.
- Communicated effectively with kitchen staff to coordinate seating flow.
- Assisted in training new host staff on operational procedures.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Diploma -
Deptford High School
Deptford NJBachelor of Science - Biological Sciences
Rowan University
Glassboro, NJ05-2029
Skills
- Warehouse safety
- Labeling
- Product sorting
- Customer service
- Interactive communication skills
- Effective multitasking
- Product packaging
- Patience and empathy
Languages
Spanish
Timeline
Packer
Lipman
05.2025 - 08.2025
Restaurant Hostess
Outback Steakhouse
10.2023 - 12.2023
High School Diploma -
Deptford High School
Bachelor of Science - Biological Sciences
Rowan University