Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jovana Garcia

Heyburn,ID

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level at any available position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Secretary Manager

Garcia Transport Inc.
05.2020 - 10.2022
  • Created organized filing system to manage department documents.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized and updated databases, records and other information resources.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Completed bi-weekly payroll for 5 employees.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Drive-Thru Cashier

Taco Bell
11.2019 - 12.2020
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Assisted customers with menu items and accurate order fulfillment.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Upsold additional products and services to customers to boost sales.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

GED -

College of Southern Idaho
Twin Falls, ID
09.2023

Skills

  • Data Tracking
  • Equipment Purchase Planning
  • Operational Efficiency
  • Electronic Filing System
  • Planning and Prioritization
  • Accounts Payable and Accounts Receivable
  • Employee Performance Evaluations
  • Hiring and Terminations
  • Office Organization
  • Data Communications

Languages

Spanish
Native or Bilingual

Timeline

Secretary Manager

Garcia Transport Inc.
05.2020 - 10.2022

Drive-Thru Cashier

Taco Bell
11.2019 - 12.2020

GED -

College of Southern Idaho
Jovana Garcia