Jovana Rodriguez
Cedar Hill,TX
Summary
Dependable Administrative Assistant and a passionate student of music with expertise in anticipating professional needs and proactively identifying and resolving problems. Proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
The Family Place
04.2021 - Current
- Supported staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
Office Manager's Assistant
Lone Star Dental
12.2018 - 04.2021
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Performed research to collect and record industry data.
MAC Freelance Artist
MAC Cosmetics
01.2016 - 12.2018
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
- Improved store efficiency by streamlining retail operations processes and procedures.
- Increased sales through effective marketing strategies and targeted promotions.
- Increased sales revenue by implementing strategic sales plans and fostering strong client relationships.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Researched industry trends and evaluated competitive pieces to enhance creativity and gather fresh ideas.
Education
Bachelor of Arts - Communications
UT Arlington
Arlington, TX05.2027
Skills
- Google Workspace
- Bilingual
- Quick Learner
- Tech savvy
- Data Entry
- Passionate
- Dependable
- Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
The Family Place
04.2021 - Current
Office Manager's Assistant
Lone Star Dental
12.2018 - 04.2021
MAC Freelance Artist
MAC Cosmetics
01.2016 - 12.2018
Bachelor of Arts - Communications
UT Arlington
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