Jovaneeska Lopez
The Bronx,NY
Summary
Highly motivated and detail oriented Pharmacy Technician with 10 years of experience in retail pharmacies. Recognized for ability to efficiently dispense and package prescription with accuracy in a high pressure environment. Experiences in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Sun River Health Pharmacy ( Maxor Pharmaceuticals)
07.2024 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician /Manager
La Farmacia Pharmacy
11.2022 - 01.2024
- Prepare labels and filled prescriptions accordingly, pre-packaging common medications that results in faster order completion.
- Developed and maintained relationships with customers, resulting in a increased in repeat business and positive reviews.
- Commended by head pharmacist for efficient and accurate skills in dispensing and calculating medication dosage.
- Trained pharmacy interns and newly hired pharmacy technicians.
Pharmacy Technician
We Care Pharmacy
11.2021 - 11.2022
- Ensured that every customer received friendly, knowledgeable, and efficient service.
- Advised patients regarding proper use of new medications and OTC products.
- Oversaw inventory levels, implementing new process that ensured 100% stock availability, while increasing inventory.
- Demonstrated accuracy in cashiering, cash handling and credit-card processing.
Pharmacy Technician
Drug Rite Pharmacy
11.2014 - 07.2021
- Demonstrated accuracy in cashiering, cash handling and credit-card processing.
- Provided outstanding customer service, building rapport that drove client retention.
- Routinely commended for maintaining an orderly and clean store appearance.
- Worked with other member of the pharmacy to ensure accuracy of prescriptions.
Education
CPHT Certified -
ABC Training Center
The Bronx, NY09-2021
High School Diploma -
Flags High School
The Bronx, NY06-2012
Skills
- Software( Prime RX / Best Rx )
- Spanish Fluent
- Pharmaceutical Calculations
- Patient Counseling
- Insurance Billing
- Medication Dispensing
- Customer Service
- Problem-solving skills
- Confidentiality and HIPAA
- Answering customer questions
- Insurance billing
- Medication dispensing
- Supply restocking
- Pharmacy and customer records management
- Drug inventory control
Certification
Registered Pharmacy Technician
Timeline
Pharmacy Technician
Sun River Health Pharmacy ( Maxor Pharmaceuticals)
07.2024 - Current
Pharmacy Technician /Manager
La Farmacia Pharmacy
11.2022 - 01.2024
Pharmacy Technician
We Care Pharmacy
11.2021 - 11.2022
Pharmacy Technician
Drug Rite Pharmacy
11.2014 - 07.2021
High School Diploma -
Flags High School
CPHT Certified -
ABC Training Center
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