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Associate Principal Engineer

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Systematic Administrative Assistant with over fourteen years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Dynamic Technical Lead with extensive experience at Relysys Technologies(now Invendis), excelling in system design and hardware validation. Proven track record in leading teams to deliver critical products, including routers and gateways. Skilled in schematic design and component selection, fostering collaboration to enhance production testing efficiency. Strong problem-solving abilities drive project success.

Experienced VMware vSphere Administrator with 4 years of hands-on experience in designing, deploying, and managing VMware infrastructure. Proficient in vCenter Server, ESXi hosts, VM provisioning, and performance tuning. Skilled in networking concepts and VMware NSX. Strong problem-solving skills with a focus on optimizing system performance and ensuring high availability.

Dynamic marketing analyst with a proven track record at Electronic Arts, leveraging Python and SQL to drive data-driven insights. Enhanced workforce productivity by 10% through innovative analytics and automated dashboards. Adept at collaborating across teams, translating complex data into actionable strategies that boost engagement and conversions.

 Results-oriented Operations Manager with expertise in operational efficiency management, budget development, and team leadership. Proven track record of implementing cost-saving initiatives and enhancing customer engagement. 

Enthusiastic Sales and Customer Success professional with expertise in communication and negotiating. Driven to provide superior quality & customer service. Innovative in using knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue.

Experience with retail, cash handling, and general customer satisfaction while at Toy Roundup. Gained significant knowledge of my city's roads and landmarks while delivering for DoorDash, and maintained proper driving etiquette while doing so. Other experience such vehicle exterior and interior cleaning at an amateur level comes from cleaning my own, and other's (family, friends) vehicles.

Entrepreneurial Christian NC State freshman with extensive experience in managing operations, customer relations, and marketing campaigns. Successfully led marketing initiatives that won $80k in 2024 revenue for my start-up. Streamlined business processes within both my own company and my family's business, demonstrating adaptability, and a commitment to innovation.

To obtain a position as a team player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the company's goals and ensure a positive representation of the company to its customers. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

 Customer-oriented and reliable individual with a strong foundation in communication, problem-solving, and teamwork. Known for staying calm under pressure and maintaining a professional attitude in fast-paced environments. Quick learner with a genuine interest in delivering positive customer experiences and supporting team goals. 

Jovani Gabriel Ndugulile

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Customer Service Specialist - Intern

Volunteer

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Bachelor of Arts & Science - Africana Studies minor

Some College (No Degree) - International Relations and Affairs

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Customer Service Specialist - Intern

Volunteer

Bachelor of Arts & Science - Africana Studies minor

Some College (No Degree) - International Relations and Affairs

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