Jovani Hernandez Villa
Stockton,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Material Handler
O'Reilly's Distribution Center
Stockton, CA
11.2023 - 04.2024
- Received and distributed incoming materials to designated areas.
- Maintained accurate inventory records of all received items.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Managed work area cleanliness by following company guidelines for organization.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
- Managed warehouse receiving, storing and shipping.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used scanners to track parcel information, condition or receipt.
Order Selector
Spears MFG
Stockton, CA
03.2023 - 12.2023
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Organized stock on shelves according to predetermined sequence.
- Verified accuracy of orders prior to loading onto delivery trucks.
- Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Maintained cleanliness of work area by sweeping floors, removing debris from racks and shelves.
- Inspected product for damages or defects before placing them into containers.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Utilized RF scanner guns to retrieve items from storage locations throughout the facility.
- Recorded item numbers and quantities picked on pick sheets or computer terminals.
- Reported any discrepancies with order fulfillment immediately to supervisor and manager.
- Prepared documents related to shipment such as bills of lading and invoices accurately.
- Monitored expiration dates when selecting items for order fulfillment purposes.
- Assisted other personnel in the loading and unloading process if needed.
- Provided assistance with stocking duties when necessary during peak periods.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Used handheld scanners to key in data for packages.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
Crew Leader
Mcdonalds
Stockton, CA
11.2021 - 03.2023
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Developed work schedules to ensure adequate staffing levels.
- Ensured compliance with all health and safety regulations.
- Inspected equipment for proper operation before use by crew members.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Maintained accurate records of employee attendance, hours worked, vacation time.
- Performed general maintenance on tools and equipment used by the crew.
- Implemented cost saving measures to reduce expenses while maintaining quality standards.
- Provided technical support to crew members when operating machinery or equipment.
- Investigated any accidents or incidents that occurred on the job site; implemented corrective actions where appropriate.
- Conducted regular reviews of work orders to confirm completeness of project requirements.
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Mentored newly hired crew members to prepare each for job roles.
- Delegated daily tasks to team members to optimize group productivity.
Education
High School Diploma -
Tracy High
Tracy, CASkills
- Forklift Operation
- Pallet Jack Operation
- Stock Rotation
- Warehouse Organization
- Equipment safety
- Material Handling
- Pallet assembly
- Incident Reporting
- Shipping and receiving
- Equipment monitoring
- Equipment Operation
- Stock allocation
- Material packaging
- Delivery Scheduling
- Warehouse Safety
- Assembly and production
- Package handling
- Customer Service
- Pick Ticket Orders
- Warehouse Operations
- Good Housekeeping
- Shipping operations
- Sales
- Heavy Lifting
- Stock management
- Positive Attitude
- Pulling and Staging
- Truck loading and unloading
- Customer Relationship Management (CRM)
- Materials handling and transport
- Teamwork and Collaboration
- Order Picking
- Attention to Detail
References
❖ Melissa Xiong
McDonald’s, General Manager
209-798-9881
melissachabb89@gmail.com
❖ Rosanna
Special Education Teacher, Stockton Unified School District
Preschool Assessment Autism Center
916-218-2556
rxiong@stocktonusd.net
❖ Bobby
Spears Lead management
918-232-6666
Timeline
Material Handler
O'Reilly's Distribution Center
11.2023 - 04.2024
Order Selector
Spears MFG
03.2023 - 12.2023
Crew Leader
Mcdonalds
11.2021 - 03.2023
High School Diploma -
Tracy High
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