Jovanie Lazo
Newark,NJ
Summary
Dependable, highly motivated individual seeking a position within a company that provides opportunity for growth and advancement, where I can use my skills and experience as a Tower Technician and Customer Service Representative. I am flexible, a team player and work well independently. Reliable Telecommunications Technician with background in installation, repair, and maintenance of telecom systems. Possessing strong problem-solving abilities coupled with adeptness in troubleshooting network issues. Committed to ensuring seamless communication networks leading to improved organizational efficiency. Skill set also includes knowledge of advanced telecom software, hardware and diagnostic tools, contributing to successful project completions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
CONTRACTING & TELECOM1099
Newark, NJ
02.2013 - 03.2023
- Implemented troubleshooting techniques and tested 5G, 4G LTE, 4G, 3G, and 2G technologies for Ericsson and Nokia. ATT/T-Mobile/Verizon
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Assembled and installed coaxial cable, connectors, grounding systems, antenna mounts, transmission lines, waveguides.
- Provided technical guidance to co-workers when needed; trained new employees in proper safety procedures related to tower climbing activities.
- Climbed towers up to 500 feet in height for inspections and maintenance.
- Performed safety checks prior to climbing towers to ensure compliance with OSHA regulations.
PETROLEUM SPECIALIST 92F
UNITED STATES ARMY
05.2004 - 12.2013
- Ensured safe and efficient extraction, refined and transported petroleum products, analyzed geographical data for drilling operations, complied with safety regulations, and managed storage facilities.
CUSTOMER SERVICE
FOREMOST GROUP
East Hanover, NJ
08.2011 - 08.2013
- Answered and routed calls to appropriate departments.
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
Education
Cyber Security - Cyber Security
Google Cybersecurity
Newark, NJ04.2024
Electric Technology -
Alison Empower
04.2024
Electronic/Telecommunication - Electrical, Electronics And Communications Engineering
Essex County Vocational Tech School
06-2004
Skills
- Bilingual
- Client Support
- Microsoft Office Suite
- Customer Support Tools
- Accuracy in Task Execution
- Problem-Solving Expertise
- Adaptability in Fast-Paced Environments
- Network Security Analysis
- Communication
- Computer Networking
- Teamwork
- Adaptability
- Interpersonal skills
- Comprehensive Product Understanding
- Time Management
- Microsoft Word
- 40-60(wpm)
- Electrical Wiring
- Vehicle management
- Safety awareness
- Equipment Installation
Certification
- NWSA TTT-1
- OSHA 30
- RF
- Haz Com
- Ladder Safety
- Blood Borne Pathogens
- Lockout/tagout
- First Aid
- Crane Signal
- Mobile Elevated work platform
Languages
Spanish
Professional
References
References available upon request.
Timeline
Telecommunications Technician
CONTRACTING & TELECOM1099
02.2013 - 03.2023
CUSTOMER SERVICE
FOREMOST GROUP
08.2011 - 08.2013
PETROLEUM SPECIALIST 92F
UNITED STATES ARMY
05.2004 - 12.2013
Cyber Security - Cyber Security
Google Cybersecurity
Electric Technology -
Alison Empower
Electronic/Telecommunication - Electrical, Electronics And Communications Engineering
Essex County Vocational Tech School