Jovanna Santoyo
Salinas,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Administrative Assistant-Bookkeeper
Laboso Tax Services
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Updated financial records using various software programs for current, accurate accounts.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Delivery Driver
Amazon
11.2022 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
General Laborer
Tosca
02.2018 - 07.2019
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Accounting Assistant
Natividad Medical Center
01.2010 - 12.2010
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Completed payroll functions to facilitate accurate and prompt staff payments.
Education
Business Office Tech -
Center For Employment Training
Salinas08.2012
GED -
Mount Toro High School
Salinas, CA06.2011
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Recordkeeping
- Strong Problem Solver
- Bookkeeping
- Accounting Support
Languages
Spanish
Timeline
Administrative Assistant-Bookkeeper
Laboso Tax Services
01.2024 - Current
Delivery Driver
Amazon
11.2022 - 01.2024
General Laborer
Tosca
02.2018 - 07.2019
Accounting Assistant
Natividad Medical Center
01.2010 - 12.2010
Business Office Tech -
Center For Employment Training
GED -
Mount Toro High School