Jovanna Zepeda
San Francisco,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Black Bear Diner
06.2020 - 02.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Express
11.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Some College (No Degree) - Nursing
San Francisco State University
San Francisco, CACNA
International School of Nursing
Vallejo, CA08.2023
High School Diploma -
Liberty High School
Brentwood, CA06.2021
Skills
- CPR/AED Certified
- Infection control procedures
- Nursing facility experience
- Patient/Resident care excellence
- Effective communication
- Organizational skills
Certification
- First Aid/CPR Certified
VOLUNTEER EXPERIENCE
NURSING VOLUNTEER 09/2022 to 01/2023
San Francisco Medical Preventive Group, San Francisco, CA
- Performed nursing care within the scope of practice and followed charting protocols to document the care provided.
- Set up patient stations with the appropriate equipment
- Assisted patients in taking vital signs
- Provided support and companionship to patients in need of assistance.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
Timeline
Sales Associate
Express
11.2021 - 09.2023
Hostess
Black Bear Diner
06.2020 - 02.2021
Some College (No Degree) - Nursing
San Francisco State University
CNA
International School of Nursing
High School Diploma -
Liberty High School
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