Jovanni Nunez
Pembroke Park,FL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Big Lots
04.2020 - 12.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Car Wash Detailer
Quality Detailing
01.2019 - 09.2019
- Shined vehicle windows and windshields to remove water spots.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained clean, tidy and safe work environment.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Provided exceptional customer service and addressed customer inquiries.
Porter
Academic Projects
01.2018 - 12.2018
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Stored supplies safely and securely to prevent theft and damage.
- Cleaned and organized building areas as required.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
Education
High School Diploma -
Henry D. Perry Education Center
Miramar, FL08.2023
Skills
- Excellent communication and teamwork skills
- Experience leading teams of developer resources
- Able to follow verbal and/or written instructions with acceptable, quality and productivity
- Facility and Site Cleaning
- Trash Pickup
- Remove Trash
- Running Errands
- Clean Floors
- Customer Service
Timeline
Customer Service Cashier
Big Lots
04.2020 - 12.2022
Car Wash Detailer
Quality Detailing
01.2019 - 09.2019
Porter
Academic Projects
01.2018 - 12.2018
High School Diploma -
Henry D. Perry Education Center
Similar Profiles
Michele M LaValleyMichele M LaValley
Store Manager at Big LotsStore Manager at Big Lots
Shannon FukanoShannon Fukano
Freight Processing Lead at Big LotsFreight Processing Lead at Big Lots
Jayvon JohnsonJayvon Johnson
Warehouse Supervisor at Big LotsWarehouse Supervisor at Big Lots
Trinity FlaglerTrinity Flagler
Cashier/Stocker at Big LotsCashier/Stocker at Big Lots
Ariyanna PierreAriyanna Pierre
Workforce Specialist at Chewy.comWorkforce Specialist at Chewy.com