Jovanni Cosme-Torres
Chicago,IL
Overview
7
7
years of professional experience
Work History
Truck Unloader
Leon Leather
03.2020 - 09.2024
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
Farm Hand
Leon Leather
03.2020 - 09.2024
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Warehouse Worker
Worldship
03.2020 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Fast Food Worker
Tropical Smoothie
01.2018 - 01.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
Truck Unloader
Worldship
03.2020 - 09.2024
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
Electrician Helper
Leon Leather
03.2020 - 09.2024
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
Warehouse Lead
Leon Leather
03.2020 - 09.2024
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
Customer Service Supervisor
Leon Leather
03.2020 - 09.2024
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Customer Service Cashier
Leon Leather
03.2020 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Leather Worker
Leon Leather
03.2020 - 09.2024
- Implemented sustainable practices in sourcing materials, minimizing environmental impact while maintaining product excellence.
- Optimized inventory management processes, reducing waste while maintaining sufficient stock levels for production needs.
- Increased production efficiency through proper time management and task prioritization.
- Participated in professional development opportunities such as workshops or seminars to stay informed about advancements within the leatherworking field.
- Enhanced product quality by implementing meticulous attention to detail in leather cutting and stitching techniques.
Truck Loader
Leon Leather
03.2020 - 09.2024
Sales Associate
Leon Leather
03.2020 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Customer Service
Vons Grocery Store
01.2019 - 03.2020
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Fast Food Cook
Tropical Smoothie
01.2018 - 11.2019
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Cooked menu items according to specified instructions.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
Education
Coronado HighSchool
Henderson, NVSkills
- Truck unloading
- Warehouse Safety Procedures
- Adaptable to change
- Truck loading
- Pallet Jack Operation
- Proper lifting techniques
- Shipping and receiving
- Workplace Cleanliness
- Workplace Safety
- Continuous Improvement Mindset
- Freight Handling
- Load Planning
- Efficient Space Utilization
- Weight Distribution Awareness
- Adherence to Deadlines
Languages
English
Native or Bilingual
Timeline
Truck Unloader
Leon Leather
03.2020 - 09.2024
Farm Hand
Leon Leather
03.2020 - 09.2024
Warehouse Worker
Worldship
03.2020 - 09.2024
Truck Unloader
Worldship
03.2020 - 09.2024
Electrician Helper
Leon Leather
03.2020 - 09.2024
Warehouse Lead
Leon Leather
03.2020 - 09.2024
Customer Service Supervisor
Leon Leather
03.2020 - 09.2024
Customer Service Cashier
Leon Leather
03.2020 - 09.2024
Leather Worker
Leon Leather
03.2020 - 09.2024
Truck Loader
Leon Leather
03.2020 - 09.2024
Sales Associate
Leon Leather
03.2020 - 09.2024
Customer Service
Vons Grocery Store
01.2019 - 03.2020
Fast Food Worker
Tropical Smoothie
01.2018 - 01.2020
Fast Food Cook
Tropical Smoothie
01.2018 - 11.2019
Coronado HighSchool