Known for high productivity and efficient task completion. Possess specialized skills in workflow optimization, quality control, and team coordination. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and continuous improvement in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Process Guide
Amazon
Perris, California
04.2024 - Current
Guided the flow of work and delivered feedback to associates to improve team performance.
Sustained constant communication with management and associates.
Delivered coaching to associates who have high quality errors, and provided constructive feedback to help AAs meet Amazon requirements.
Communicated associate barriers to leadership, and contributed to brainstorming solutions.
Identified and resolved issues with ASINs to ensure proper ASIN progression continues.
Manger
Family Dollar
Moreno Valley, California
03.2023 - 03.2024
Delegated daily tasks to team members to ensure smooth operations and maximize productivity.
Managed cash handling procedures, verified daily revenue, and ensured all financial transactions were accurate and compliant.
Opened and closed the store, monitored email communications, and addressed time sensitive operational needs.
Handled payroll processing and employee scheduling to align with labor needs and budget constraints.
Recruited, interviewed, hired, and terminated staff in accordance with company policy and labor laws.
Maintained high standards of customer service, ensuring timely resolution of issues and customer satisfaction.
Ensured all sales goals were consistently met or exceeded in alignment with company standards.
Enforced safety protocols and maintained a secure environment for both employees and customers.
Verified that all employee certifications, qualifications, and required training classes were completed and up to date.
Completed and organized all necessary operational and compliance paperwork.
Oversaw billing, reconciled invoices, and ensured accurate and timely financial reporting.
Performed regular bank runs for deposits and company financial transactions.
Designed and implemented store schematics and planograms to enhance visual merchandising and maximize sales.