Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Neely

Philadelphia ,PA

Summary

Experienced professional adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

7
7
years of professional experience

Work History

Driver

Manheim Auto Auction
Manheim, NJ
03.2025 - Current
  • Operated various vehicles to transport cars efficiently within auction facility.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Assisted in the organization and staging of vehicles for auction events.
  • Communicated effectively with team members to coordinate vehicle movements and logistics.
  • Maintained accurate log of vehicle mileage and fuel usage for reporting purposes.
  • Adhered to all safety protocols while operating vehicles in high-traffic areas.

Vehicle Service Agent

Hertz Car Rental
Philadelphia, PA
05.2022 - 01.2025
  • Maintained vehicle cleanliness and operational readiness through regular inspections.
  • Communicated effectively with customers to address inquiries and resolve issues.
  • Inspected vehicles for cleanliness and mechanical issues prior to customer rental.
  • Coordinated vehicle pickups and returns, ensuring timely service delivery.
  • Managed inventory of rental vehicles, optimizing fleet availability and organization.
  • Conducted regular maintenance checks to ensure vehicle safety and reliability.

Vehicle Service Agent

Budget Car Rental
Philadelphia
06.2020 - 04.2022
  • Assisted customers with inquiries and provided support during the rental process.
  • Trained new staff on operational procedures and customer service best practices.
  • Implemented process improvements to enhance workflow efficiency in vehicle servicing.
  • Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.

Driver

UPS
Philadelphia, PA
07.2019 - 05.2020
  • Delivered packages efficiently, ensuring on-time arrival and customer satisfaction.
  • Managed route planning to optimize delivery times and reduce fuel consumption.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to streamline delivery processes and improve efficiency.
  • Conducted daily vehicle inspections to maintain operational safety standards.

Education

High School Diploma -

William Tennent High School
Warminster, PA
06-2010

Skills

  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Effective problem resolution
  • Safety compliance procedures
  • Time management

Timeline

Driver

Manheim Auto Auction
03.2025 - Current

Vehicle Service Agent

Hertz Car Rental
05.2022 - 01.2025

Vehicle Service Agent

Budget Car Rental
06.2020 - 04.2022

Driver

UPS
07.2019 - 05.2020

High School Diploma -

William Tennent High School