Jovany Aris
Lake Worth
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
12
12
years of professional experience
Work History
Busboy/Walk up Ice Cream
Friendly's
Delray Beach
05.2013 - 08.2014
- Cleaned and maintained dining areas for optimal guest experience.
- Assisted servers by delivering dishes and refilling beverages promptly.
- Organized and restocked supplies to ensure efficient service flow.
- Reset tables for new customers in an efficient manner.
- Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
- Transported heavy loads of dishes between kitchen and dining room safely.
Busboy/Food runner/Server
Two Georges Waterfront Grille
Boynton Beach
08.2014 - 06.2021
- Assisted servers by clearing tables promptly during busy dining hours.
- Maintained cleanliness of dining area and kitchen to uphold health standards.
- Restocked supplies and utensils to ensure smooth service operations.
- Supported kitchen staff by delivering food orders efficiently and accurately.
- Collaborated with team members to enhance overall customer service experience.
- Cleaned and sanitized tables, chairs, and booths after each customer's departure.
Pool and beach server
Eau Palm Beach Resort & Spa
Manalapan
06.2021 - 11.2023
- Provided exceptional customer service to enhance guest dining experiences.
- Took and processed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery to guests.
- Assisted in training new servers on restaurant procedures and service standards.
- Upsold menu items to guests, enhancing their overall dining experience.
- Resolved guest complaints promptly to ensure satisfaction during their stay.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
Stocker
Walmart
Palm Springs
11.2023 - 09.2024
- Stocked shelves with products to maintain organized displays.
- Assisted in inventory management by tracking stock levels and replenishing items.
- Collaborated with team members to ensure timely restocking of merchandise.
- Trained new staff on stocking procedures and store layout navigation.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Provided customer service by answering questions about product location, price and availability.
Front desk
Planet Fitness
West Palm Beach
09.2024 - 06.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
Bachelor of Science - Interdisciplinary Studies
East Tennessee State University
Johnson City, TN05-2019
Skills
- Customer service
- Food safety
- Order accuracy
- Supply restocking
- Team collaboration
- POS operation
- Effective communication
- Time management
- Problem solving
- Attention to detail
- Training new staff
- Equipment handling
- Fast paced environment adaptability
- Cleaning and sanitizing
- Strong teamwork
- Beverage refilling
- Flexible schedule availability
- Guest assistance
- Food running assistance
- Carrying trays
- POS system operation
- Effective problem solving
- Safety awareness
- Clear communication
- Food running
- Positive attitude
- Table turnover efficiency
Me
- I am a motivated individual who strive for excellence in everything I accomplish. I work hard and give 100% on every work day. It is my goal to be integrous, efficient, and be authentic in delivering my duties as a server. I am able to work in fast paced environment and work well with others.
Timeline
Front desk
Planet Fitness
09.2024 - 06.2025
Stocker
Walmart
11.2023 - 09.2024
Pool and beach server
Eau Palm Beach Resort & Spa
06.2021 - 11.2023
Busboy/Food runner/Server
Two Georges Waterfront Grille
08.2014 - 06.2021
Busboy/Walk up Ice Cream
Friendly's
05.2013 - 08.2014
Bachelor of Science - Interdisciplinary Studies
East Tennessee State University