JOVANY CASILLAS

• Responsible for driving consistency, quality and sophistication of the visual merchandising implementation on all product categories within the store.
• Managing all aspects of store zoning and rotations in collaboration with the store team, ensuring key products are selected and well displayed to maximize business opportunities.
• Leading window product changes and installations including coordination with corporate and local suppliers, collaborating with store team on business events (sales trends, new launches, new collections, special events) and training the team on visual merchandising topics.
• Work with store managers to implement new displays, promotions and store layout changes.
• Managed aesthetically pleasing displays to showcase company products and increase sales.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Monitored and replenished display inventory and restructured according to available stock.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Coordinated with marketing and promotions teams to verify proper implementation of visual elements of display.
• Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.

•Set and achieve sales goals

•Provide honest and confident feedback to
customers about style and fit.

•Seek fashion and product knowledge to build your expertise.

•Build lasting relationships with customers

•Grow sales by opening new Nordstrom Rewards program accounts.

•Work with the team to keep the department “runway ready,” which means stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaning.

• Expert client advisor and ambassador of the brand ensuring that every client is treated according to the Louis Vuitton promise and left feeling cherished and enriched.
  
  • Strive to discover Clients, their every need, and guide them across the brand.
  
  • Proactively reach out to my Clients in order to achieve individual and team
  sales goals.
  
  • Truly motivated to continuously improve my personal performance, elevate
  interpersonal skills and the curiosity to discover and delight each and every client that enters our home.
• Proactively sharing new launch dates and product knowledge with fellow Team members.
• Check sales stats on a bi-weekly basis to stay on top of sell through and what can become best practices.

• Skills: Visual Merchandising · Retail · Customer Service · Leadership · Sales · Client Relations · Teamwork

• Client advisor and ambassador of the brand ensuring that every client is treated according to the Louis Vuitton promise and left feeling cherished and enriched.
• Strive to discover Clients, their every need, and guide them across the brand.
• Proactively reach out to my Clients in order to achieve individual and team sales goals.
• Truly motivated to continuously improve my personal performance, elevate interpersonal skills and the curiosity to discover and delight each and every client that enters our home.
• Skills: Retail · Customer Service · Sales · Client Relations · Teamwork

• Work with the team to keep the department “runway ready,” which means stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaning.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Provide honest and confident feedback to customers about style and fit.
• Seek fashion and product knowledge to build my own expertise.
• Build lasting relationships with customers