Jovany Ibarra
Tucson,AZ
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Driven Busser working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
3
3
years of professional experience
Work History
Food Stocker
Taco Salsa
Yuma, AZ
01.2020 - 08.2022
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained a clean and inviting store environment by regularly cleaning shelves, coolers, and storage areas.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Improved customer satisfaction by promptly addressing inquiries, locating items, and providing knowledgeable assistance regarding products.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Consistently lifted materials weighing as much as 75lbs pounds.
- Assisted in training new Food Stocker hires on best practices for organization, cleanliness, and customer service within the store environment.
Busser
Da Boyz Italian Cuisine- Downtown
Yuma, AZ
03.2021 - 07.2021
- Supported team members with additional tasks, promoting a positive work environment.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Trained new staff in bussing and cleaning procedures.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
No Degree -
University of Arizona
Tucson, AZ05.2026
High School Diploma -
Cibola High School
Yuma, AZ05.2022
Skills
- Stock replenishment
- Shelf Stocking
- Product Rotation
- Merchandising and Display
- Supply Restocking
- Customer Service
- Storage Organization
- Stock Rotation
- Guest Relations
- Team Collaboration
- Table setup
- Quality Control
- Food safety practices
- Employee Training
- Workplace Safety
- Turning Tables
- Complaint Handling
- Safe Food Handling
- Quick Dishwashing
- Beverage Service
- Table layout
- Beer Keg Replacement
- Inventory Management
Languages
Spanish
Full Professional
Timeline
Busser
Da Boyz Italian Cuisine- Downtown
03.2021 - 07.2021
Food Stocker
Taco Salsa
01.2020 - 08.2022
No Degree -
University of Arizona
High School Diploma -
Cibola High School