Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Jovianne Lyons

Gonzales,LA

Summary

Dynamic and detail-oriented, with experience in patient data entry at DAE Management. Proven ability to enhance customer satisfaction through exceptional communication and interpersonal skills. Highly knowledgeable in HIPAA regulations, ensuring compliance while managing sensitive information. Committed to fostering a welcoming environment and streamlining operations for improved efficiency.

Overview

2026
2026
years of professional experience

Work History

Patient Data Entry

DAE Management

• Input patient information into database

• Healthcare information Entry

Volunteer

Foundations Hospice
2025 - Current
  • Assisted in organizing community events to promote volunteer engagement and participation.
  • Supported administrative tasks, including data entry and maintaining volunteer records efficiently.
  • Coordinated logistics for outreach programs, ensuring timely delivery of resources to beneficiaries.
  • Facilitated communication between volunteers and leadership to enhance team collaboration and effectiveness.

Front of House Employee

Chick-fil-A
04.2025 - 07.2025
  • Assisted customers with inquiries and service requests to enhance satisfaction.
  • Maintained cleanliness and organization of front-of-house areas to ensure a welcoming environment.
  • Collaborated with team members to streamline service processes during peak hours.
  • Learned menu items and specials to provide accurate information to guests.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.

Crew Member

Papa John's Pizza
02.2025 - 04.2025
  • Prepared and assembled pizzas according to standardized recipes and quality standards.
  • Maintained cleanliness and organization of workstations and dining areas for optimal customer experience.
  • Operated kitchen equipment, including ovens and slicers, ensuring proper safety protocols were followed.
  • Provided exceptional customer service by taking orders accurately and addressing customer inquiries promptly.
  • Assisted in inventory management by restocking supplies and reporting shortages to management timely.
  • Collaborated with team members to streamline operations during peak hours, enhancing service efficiency.
  • Worked front counter, drive-thru and other areas.
  • Implemented best practices for food safety and sanitation as per health regulations, promoting a safe environment.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.

Education

GED -

River Parish Community College
Gonzales, LA

Skills

Very educated on HIPPA knowledge and practice it when dealing with patient information

Timeline

Front of House Employee

Chick-fil-A
04.2025 - 07.2025

Crew Member

Papa John's Pizza
02.2025 - 04.2025

Patient Data Entry

DAE Management

Volunteer

Foundations Hospice
2025 - Current

GED -

River Parish Community College
Jovianne Lyons