Jovin Salala
Mount Vernon
Summary
Results-driven professional with healthcare and customer service experience transitioning to Business Consulting. Skilled medical scribe with patient interaction and clinical decision-making exposure, paired with retail experience to enhance communication and problem-solving capabilities. Leverages analytical skills and client-facing expertise to develop strategic solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Scribe Tech
CityMD Urgent Care Center
Parkchester
08.2025 - Current
- Coordinated lab orders and conducted blood draws while promptly communicating results to ensure patient understanding.
- Supported healthcare providers by documenting patient medical histories during visits to enhance accuracy.
- Collaborated with medical staff to streamline workflow processes, improving overall efficiency.
Research Assistant
University of Pennsylvania
Philadelphia
01.2024 - 05.2024
- Conducted research proposal on climate change effects on marine organisms under mentorship of Dr. Katie Barot.
- Reviewed scholarly journals and datasets to enhance understanding of previous research in the field.
- Engaged with scholarly journals and datasets to help understand other researchers' previous works.
Retail Merchandise Associate
T.J Maxx
06.2022 - 08.2022
- Engaged with customers to highlight benefits of TJX rewards program.
- Organized merchandise in Men's and Kids' department and operated as part-time cashier.
- Collaborated with managers to gain insights on retail operations.
Caregiver
Wartburg Adult Day Care
Mount Vernon
07.2022 - 08.2022
- Engaged with geriatric attendees to foster social interaction and improve quality of life through entertainment, conversations, and games.
- Facilitated conversations with elderly attendees to explore their life experiences and perspectives.
- Prepared healthy, nutritious meals for 400 geriatric attendees daily, ensuring dietary needs were met.
Receptionist
Mount Vernon City Hall Summer Youth Employment
Mount Vernon
07.2018 - 08.2018
- Greeted and welcomed guests, ensuring a positive first impression of the organization.
- Escorted customers to different offices and answered their questions.
- Coordinated paperwork by sorting mail and packages, faxing, and scanning client information for efficient office operations.
- Connected with summer interns to share ideas and resources.
Education
University of Pennsylvania - Biology, Psychology
University of Pennsylvania
Philadelphia, Pennsylvania05-2025
Skills
- Patient care
- Healthcare documentation
- Patient assessment
- Healthcare management
- Microsoft Office Suite
- Excel expertise
- Biology knowledge
- Psychology
Volunteer Opportunities
- Good Works, 01/01/23
- Immaculate Conception, 2015 to Present
- Regent Estate Senior Women Group, Tanzania, 2022
- Martin Luther King Day of Service, Philadelphia, 01/01/24
- World Vision, 11/01/24
Timeline
Scribe Tech
CityMD Urgent Care Center
08.2025 - Current
Research Assistant
University of Pennsylvania
01.2024 - 05.2024
Caregiver
Wartburg Adult Day Care
07.2022 - 08.2022
Retail Merchandise Associate
T.J Maxx
06.2022 - 08.2022
Receptionist
Mount Vernon City Hall Summer Youth Employment
07.2018 - 08.2018
University of Pennsylvania - Biology, Psychology
University of Pennsylvania