Jovita Escoto
San Diego,CA
Summary
To find a position where I can continue to improve hard working Ability/Skills and contribute to the organization while gradually increasing responsibilities in a professional manner while also prioritizing external and internal customers, share best practices with team members to help improve the department. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
FHCSD SUD Referral Specialist
12.2017 - Current
- Accurately completes referrals to include ICD-9 and CPT codes, following established department protocols
- Makes initial appointments directly into CMIS; gives appointment cancellation information
- Actively tracks follow-up and referral pool(s); schedules patient services as required
- Communicates to clinic staff status of pending referrals using CMIS updates and chart notes; indicates referral status changes as it occurs
- Enters required data, including basic insurance and screening information
- Provides fee information for self-pay patients
- Follows established protocols for patients who indicate are in crisis
- Makes assigned reminder calls
- Schedule interpreter services as required
- Submits accurate and timely data about referrals and appointments by site
- Performs other duties as assigned.
Medical Records Coordinator
Family Health Centers of San Diego
09.2000 - 12.2017
- Prioritize work involving others as needed, Variety of operational task and obligations that supports FHCSD's transition from paper to E HR
- Scanning document with sensitive information, uploading records for provider to review, learn to operate new office technologies as developed and implemented
- Maintain HIPAA privacy and security regulations by appropriately handling patient information
- Plan, Develop, maintain, or operate new processes
- Completed 5s, Kaizen, and lean tools for continuous improvement in the department
- Provide training to new hire and current staff
- Approve timecards in Kronos and performed other duties as assigned.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Identified new methods to optimize medical records management.
- Maintained and organized supply room and purchased additional new materials according to department needs.
Sea World
06.1998 - 07.1999
- Customer Service, Became front Lead within 3 months, Answer Phones, Prep and Stock Kitchen, Cashier, greeted customers, team building, responsibility of opening and closing business
- Team Building exercises
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Education
High School Diploma -
Youth Opportunities Unlimited
San Diego, CA07.1998
Skills
- Analytical and Critical Thinking
- Multitasking
- Networking
- Excellent Communication
- Verbal Communication
- Fluent in Spanish and English
- Friendly, Positive Attitude
- Task Prioritization
- Quality Assurance
- Microsoft Office
- Data Entry
Core Highlights
- Computer Literate: MS Word, Outlook, Excel, Internet, 10 keys
- Detail Oriented
- Self-Motivated and dedicated to quality work
- Professional and always provide quality customer service
- Fast Learner
- High Ability to maintain PHI protected
Timeline
FHCSD SUD Referral Specialist
12.2017 - Current
Medical Records Coordinator
Family Health Centers of San Diego
09.2000 - 12.2017
Sea World
06.1998 - 07.1999
High School Diploma -
Youth Opportunities Unlimited
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