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Overview
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Generic

Jovita Rodriguez

San Antonio,TEXAS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

25
25
years of professional experience

Work History

Senior Clerk/Typist

UTHSCSA
San Antonio, TX
07.2024 - Current
  • Entered data into computer systems accurately according to company standards.
  • Processed incoming mail, sorted documents, and distributed accordingly.
  • Assisted in the preparation of presentations using PowerPoint or similar software.
  • Proofread documents for errors prior to submission.
  • Greeted visitors upon arrival at the office and directed them appropriately.
  • Conducted research online as requested by colleagues or supervisors.
  • Typed letters, memos, agendas, and other documents accurately and quickly.
  • Assisted with filing paperwork related to accounts receivable and payable activities.
  • Developed forms and templates used in day-to-day business operations.
  • Organized and filed documents in accordance with established procedures.
  • Provided administrative support to staff members by scheduling meetings and appointments.
  • Ensured accuracy of all documents before submitting them for review.
  • Compiled data for reports using a variety of software programs.
  • Answered phone calls from customers and provided assistance as needed.
  • Responded promptly to customer inquiries via email or telephone regarding products or services offered by the company.
  • Monitored inventory levels of supplies used in daily operations.
  • Resolved discrepancies between vendor invoices and purchase orders.
  • Maintained databases of customer information, including contact details and payment records.
  • Computed and verified totals on report forms, requisitions or bills with adding machine or calculator.
  • Verified proper font size, alignment and styles on various forms of documents.
  • Reviewed files and other documents to obtain information to respond to requests.
  • Converted paper documents into digital files and added documents into database systems.
  • Created letters, memorandums and monthly agendas for office distribution.
  • Complied with security policies and kept information confidential.
  • Proofread documents and corrected errors in grammar, spelling and punctuation.
  • Entered data in numerical and alphabetical order.
  • Formatted digital documentation by changing font size, indentations, and spacing.
  • Set up formulas in spreadsheets to compute calculations.
  • Utilized fax machines, copiers and scanners to upload and send documents.
  • Maintained accurate records of all fingerprints taken, including name, date and time of service.
  • Provided assistance to customers in scheduling appointments and answering questions about the process.
  • Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
  • Educated customers on proper methods for providing their fingerprints during the process.
  • Conducted quality control checks on captured prints to guarantee accuracy of data entered into AFIS system.
  • Communicated effectively with coworkers, supervisors and customers in both written and verbal formats.
  • Adhered strictly to confidentiality policies regarding customer information at all times.
  • Maintained a clean work environment free from clutter or hazardous materials.
  • Collected payment from customers for fingerprinting services rendered.
  • Provided customer service support through phone calls, emails and other forms of communication.
  • Performed fingerprinting services for new hires, background checks and other purposes.
  • Operated equipment such as ink pads and scanners used for capturing fingerprints accurately and efficiently.
  • Evaluated personal references provided by applicants to determine suitability for employment.
  • Reviewed and analyzed data from various sources to identify discrepancies in the background of potential employees.
  • Conducted research on individuals' backgrounds and submitted detailed reports on findings.
  • Performed extensive online searches to verify accuracy of applicant information.
  • Verified accuracy of information on documents submitted by customers.
  • Performed data entry tasks including entering customer information into the computer system.
  • Inspected paperwork to ensure it was properly filled out prior to processing.
  • Responded to customer inquiries regarding DMV services and policies.
  • Issued temporary permits when required until permanent documentation could be issued.

Senior Public Safety Supervisor

UTHSCSA
San Antonio, TX
12.2022 - 07.2023
  • Ensured that all public safety staff members were properly trained and certified in their respective areas of expertise.
  • Provided guidance and support to subordinate staff on a variety of operational issues.
  • Monitored radio communications between public safety personnel during patrols and other assignments.
  • Implemented new technologies designed to improve the efficiency of public safety operations.
  • Investigated incidents or complaints involving public safety personnel according to established protocols.
  • Maintained records related to public safety operations including incident reports, investigations, personnel files, budgets.
  • Assisted in the recruitment process by conducting background checks on applicants.
  • Evaluated employee performance through observation, review of reports, interviews, and other methods.
  • Scheduled training sessions for public safety personnel in accordance with department policies and procedures.
  • Resolved customer complaints in a timely manner while maintaining professional demeanor.
  • Developed and implemented strategies for improving public safety operations.
  • Created plans for responding to emergency situations such as fires, natural disasters, or civil unrest.
  • Conducted regular inspections of equipment, vehicles, and facilities to ensure compliance with regulations.
  • Responded to inquiries from citizens regarding crime prevention measures or other matters related to public safety.
  • Identified potential security risks within the community and developed strategies for mitigating those risks.
  • Coordinated and monitored the daily activities of public safety personnel.
  • Responded to emergency calls for service, assessed situations, and took appropriate action.
  • Enforced local, state, and federal laws and ordinances to maintain public order.
  • Operated and maintained public safety vehicles and equipment to ensure readiness for response.
  • Provided first aid and emergency medical assistance until paramedics arrived.
  • Collaborated with local law enforcement and emergency response teams during critical incidents.
  • Administered first aid and artificial respiration to injured persons.
  • Prepared detailed reports on incidents, accidents, and investigations for legal and administrative use.
  • Monitored security systems, cameras, and alarms to detect and respond to violations.
  • Assisted in the training and supervision of new public safety personnel.
  • Responded to complex public safety situations and supported restoration of order and safety.
  • Enforced traffic and parking regulations.
  • Directed traffic during public events, accidents, or construction to ensure safety and minimize congestion.
  • Managed access control to secure buildings and sensitive areas to prevent unauthorized entry.
  • Utilized communication equipment, including radios and dispatch systems, to coordinate response efforts.
  • Informed staff of changes in laws and regulations to verify proper enforcement.
  • Documented and resolved complaints from the public regarding safety concerns and violations.
  • Maintained and updated knowledge of changes in laws, regulations, and best practices in public safety.
  • Patrolled designated districts in patrol cars, on bicycles and on foot.

Public Safety Officer

UTHSCSA
San Antonio, Texas
08.2021 - 12.2021
  • Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
  • Patrolled parking lots to ensure that vehicles were parked properly and that no unauthorized persons were present.
  • Ensured compliance with safety regulations and policies by performing daily inspections of the facility.
  • Prepared detailed incident reports following investigations.
  • Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
  • Performed first aid and CPR when necessary until medical personnel arrived on scene.
  • Inspected buildings and grounds to detect signs of intrusion or vandalism.
  • Issued citations for violations of local ordinances and state laws.
  • Investigated suspicious activities, disturbances, thefts, or other criminal activity.
  • Provided security services for special events and responded to incidents involving alcohol or drugs.
  • Provided escorts for individuals who requested assistance after dark hours.
  • Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
  • Monitored traffic flow on campus, providing directions and responding to emergency situations as needed.
  • Attended training sessions related to public safety issues such as first aid and CPR certification courses.
  • Assisted in maintaining order at public events such as concerts and sporting events.
  • Verified identification cards from visitors entering restricted areas.
  • Communicated effectively via radio transmissions with other officers while patrolling assigned area.
  • Maintained detailed records of all incidents reported including times, locations and descriptions of any suspects involved.
  • Enforced university policies pertaining to vehicle registration violations and noise disturbances.
  • Conducted regular patrols of designated areas within the campus community.
  • Monitored security systems, cameras, and alarms to detect and respond to violations.
  • Investigated suspicious activities and persons, making arrests as necessary.
  • Provided first aid and emergency medical assistance until paramedics arrived.
  • Enforced traffic and parking regulations.
  • Developed and maintained positive relationships with community members to foster trust and cooperation.
  • Utilized communication equipment, including radios and dispatch systems, to coordinate response efforts.
  • Directed traffic during public events, accidents, or construction to ensure safety and minimize congestion.
  • Responded to complex public safety situations and supported restoration of order and safety.

Food Service Manager

Texas Department Criminal Justice
Beeville, Texas
12.2019 - 03.2020
  • Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
  • Worked closely with other departments within the organization to ensure smooth delivery of services.
  • Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
  • Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
  • Ensured proper portioning and serving of meals according to established standards.
  • Monitored employee performance and provided feedback for improvement opportunities.
  • Monitored quality of dishes served by tasting them periodically throughout the day.
  • Tracked costs associated with food production to maintain profit margins.
  • Coordinated catering services for special events within the facility.
  • Resolved customer complaints promptly in a professional manner.
  • Analyzed customer feedback surveys to determine areas needing improvement in the food service department.
  • Created menus that incorporated seasonal ingredients while adhering to budgetary constraints.
  • Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
  • Provided ongoing training for new employees on safe food handling practices.
  • Maintained records of food inventory, supplies, and equipment.
  • Assigned tasks and monitored progress of all kitchen personnel.
  • Scheduled shifts for kitchen staff in accordance with budget guidelines.
  • Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.
  • Developed and implemented standard operating procedures for food service staff.
  • Established relationships with vendors to secure favorable pricing on ingredients.
  • Conducted weekly employee meetings to discuss performance issues and training opportunities.
  • Adhered to company food, safety, quality and sanitation policies.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Developed and implemented staff schedules to ensure full coverage during peak hours.
  • Negotiated contracts with vendors to secure competitive prices for food and supplies.
  • Managed cash flow, overseeing daily receipts and bank deposits.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Analyzed sales data and financial reports to identify trends and areas for improvement.
  • Implemented cost control measures to reduce expenses and increase profitability.
  • Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.
  • Managed inventory levels, ordering supplies as needed to maintain stock.
  • Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Coordinated with chefs and kitchen staff to develop menus that satisfied customer preferences while managing costs.
  • Trained new employees on restaurant policies, procedures, and customer service standards.
  • Priced and ordered food products, kitchen equipment, and food service supplies.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.

Correctional Lieutenant

Texas Department Of Criminal Justice
Beeville, TX
12.2016 - 01.2019
  • Provided leadership and supervision to subordinate staff.
  • Provided guidance to staff on proper application of correctional policies and procedures.
  • Monitored security systems for compliance with established protocols.
  • Participated in court proceedings as required by law or department policy.
  • Conducted investigations of inmate disturbances and incidents.
  • Implemented appropriate discipline measures following review of investigation results.
  • Interpreted laws, rules and regulations governing the operations of a correctional facility.
  • Served as liaison between management staff and other agencies involved in offender programming initiatives.
  • Responded promptly to emergency situations in accordance with established guidelines.
  • Facilitated communication between inmates and other members of the criminal justice system.
  • Advised inmates on available resources for rehabilitation purposes.
  • Attended meetings with community partners to discuss collaborative approaches to criminal justice reform efforts.
  • Ensured compliance with state and federal statutes regarding treatment of inmates.
  • Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
  • Developed, monitored and revised operational policies and procedures.
  • Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
  • Assessed staffing needs and implemented appropriate corrective actions when needed.
  • Coordinated unit activities with other departments within the facility.
  • Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
  • Evaluated employee performance, providing feedback as necessary.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public.
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
  • Prepared written reports concerning inmate's misconduct.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Received and inspected mail and property from visitors on behalf of designated inmates.
  • Conducted urinalysis tests on staff and inmates to test for illicit drugs.
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Issued security badges and passes to guests and visitors.
  • Diffused disruptive behavior by verbal interventions.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
  • Communicated information regarding security, safety and operations through chain of command.
  • Maintained order in building and on grounds of prison.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Supervised and made cell assignments.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Promoted safety, order, and functionality of facility.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Assigned inmates to open and appropriate housing units.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Settled disputes between inmates.
  • Conducted fire, safety and sanitation inspections.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
  • Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.

Correctional Officer

Texas Department Of Criminal Justice
San Antonio, TX
08.2017 - 11.2017
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
  • Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected cells and conducted random searches of common areas.
  • Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Detected potential threats and quickly defused conflicts.
  • Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Implemented rehabilitation programs aimed at reducing recidivism among inmates.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Inspected cells and other areas for contraband and safety hazards.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Supervised inmates during day-to-day activities.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Instructed inmates in work assignments and explained tasks.
  • Issued clothing, tools and other authorized items to inmates.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Served meals and dispensed medications to inmates.
  • Transported inmates to court, doctor appointments and work sites.
  • Guarded facility entrances to screen visitors.
  • Performed head counts, checking cells for missing inmates.
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Conducted fire, safety and sanitation inspections.

Compliance Sergeant

Texas Department Of Criminal Justice
Beeville, TX
04.2011 - 06.2016
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated equipment and machinery according to safety guidelines.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted risk assessments and identified areas for improvement in internal audit procedures.
  • Reviewed financial statements and other documents to ensure accuracy and compliance with applicable laws and regulations.
  • Identified potential fraud risks within the organization and developed strategies to mitigate them.
  • Monitored changes in legislation or accounting standards that may affect the company's operations or financial reporting requirements.
  • Ensured that all audits were conducted in accordance with generally accepted auditing standards.
  • Managed a team of auditors while ensuring all audits were completed on time and within budget.
  • Trained staff members on best practices for conducting internal audits.
  • Prepared comprehensive reports summarizing audit results for presentation at board meetings.
  • Directed the design, implementation, and maintenance of an effective system of internal controls.
  • Provided timely reports on audit findings, recommendations, corrective actions, and follow-up activities to executive management.
  • Developed and maintained strong relationships with senior management to ensure effective communication of audit results.
  • Assisted in the preparation of annual budgets for the Internal Audit Department.
  • Participated in external audit reviews as needed by providing relevant information.
  • Evaluated existing IT systems for security vulnerabilities and recommended solutions.
  • Developed policies and procedures related to internal control systems for finance processes.
  • Analyzed data from multiple sources to identify trends or discrepancies in financial records.
  • Determined which processes would improve internal controls and operating efficiency for company.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Coordinated preparation of external audit materials and external financial reporting.
  • Analyzed actual financial results to budget, preparing variance reporting to functional groups.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Conducted regular meetings with staff to discuss progress, challenges and areas for improvement.
  • Coordinated logistics related to transportation, meals, supplies. for special events or programs.
  • Organized special events such as field trips or guest speakers related to recreational programming.
  • Supervised staff members to ensure proper implementation of program plans and objectives.
  • Ensured facility rules and regulations were enforced throughout all programs and activities.
  • Developed and implemented many events every quarter.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.
  • Collaborated with hiring managers to understand position requirements.
  • Advised hiring managers on interview techniques and selection criteria.
  • Developed job descriptions and postings to attract qualified applicants.
  • Referred suitable candidates to relevant departments for additional assessment.
  • Conducted in-depth interviews with top candidates to assess skills and fit.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Explained job duties, compensation and benefits to potential candidates.
  • Assisted with the onboarding process for new hires.

Correctional Officer

Texas Department Of Criminal Justice
Beeville, TX
04.2005 - 05.2007
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
  • Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected cells and conducted random searches of common areas.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Detected potential threats and quickly defused conflicts.
  • Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Implemented rehabilitation programs aimed at reducing recidivism among inmates.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Inspected cells and other areas for contraband and safety hazards.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.

Correctional Officer

Texas Department Of Criminal Justice
Kennedy, TX
10.1999 - 11.2004
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
  • Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected cells and conducted random searches of common areas.
  • Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.

Education

GED -

Coastal Bend College
Beeville, TX
05-1995

Some College (No Degree) - Child Development

Coastal Bend College
Beeville, TX

Skills

  • Data entry expertise
  • Presentation Development
  • Spreadsheet Creation
  • Scheduling appointments
  • Interdepartmental Coordination
  • File Management
  • Document Scanning
  • Professionalism
  • Great eye for detail
  • Problem-solving abilities
  • Quality Control
  • Excellent Communication
  • Team building
  • Adaptability and Flexibility
  • Time management abilities
  • Report Preparation
  • Organizational Skills
  • Time Management
  • Goal Setting
  • Self Motivation
  • Teamwork and Collaboration
  • Multitasking
  • Strong listening talents
  • Attention to Detail
  • Data Entry
  • Data entry experience
  • Decision-Making
  • Deadline-oriented
  • Version control
  • Research capabilities
  • Documentation preparation
  • Interpersonal Skills
  • Effective Communication
  • Reliability
  • Interpersonal Communication
  • Adaptability
  • Active Listening
  • Continuous Improvement

Affiliations

I like crafting outside of work, Like to play sports.Like to volunteer with children

Accomplishments

received supervisor of the month a few times and employee of the month. Got promoted and was part of the crisp team to assist staff in time of need.

Languages

Spanish
Professional

Timeline

Senior Clerk/Typist

UTHSCSA
07.2024 - Current

Senior Public Safety Supervisor

UTHSCSA
12.2022 - 07.2023

Public Safety Officer

UTHSCSA
08.2021 - 12.2021

Food Service Manager

Texas Department Criminal Justice
12.2019 - 03.2020

Correctional Officer

Texas Department Of Criminal Justice
08.2017 - 11.2017

Correctional Lieutenant

Texas Department Of Criminal Justice
12.2016 - 01.2019

Compliance Sergeant

Texas Department Of Criminal Justice
04.2011 - 06.2016

Correctional Officer

Texas Department Of Criminal Justice
04.2005 - 05.2007

Correctional Officer

Texas Department Of Criminal Justice
10.1999 - 11.2004

GED -

Coastal Bend College

Some College (No Degree) - Child Development

Coastal Bend College

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