Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Hi, I’m
Jovon Pollard
Atlanta,GA
Summary
Overview
14
years of professional experience
1
Certification
Work History
Securitas Security Services USAAtlanta, GA
Armed Security Officer
05.2022 - 11.2023
Job overview
- Responded quickly to incidents and assessed active situations for security concerns.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Maintained physical fitness to perform physically demanding job tasks.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Securitas Security Services USAAtlanta, GA
Mobile Security Supervisor
01.2022 - 05.2023
Job overview
- Screened vendors and contractors before granting access to restricted areas within mall.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Conducted regular patrols of facility to detect and deter security threats.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Recorded daily security occurrences in site assignment log.
- Performed security investigations and reported findings to client management.
- Completed shift handover reports and debriefed next shift upon arrival.
- Trained security workers on site-specified procedures.
Securitas Security Services USAAtlanta, Georgia
Security Supervisor
01.2022 - 01.2023
Job overview
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Conducted regular patrols of facility to detect and deter security threats.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Supervised team of 12 security personnel during shift.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Investigated and resolved security breaches to protect organization and corporate assets.
Reef KitchensAtlanta, Georgia
General Manager
01.2021 - 01.2022
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Collaborated with cross-functional teams to develop innovative solutions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Olive GardenDuluth, GA
Line Cook
02.2020 - 07.2020
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Grilled meats and seafood to customer specifications.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Checked food temperature regularly to verify proper cooking and safety.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Verified proper portion sizes to consistently attain high food quality standards.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Emma's Restaurant Portsmouth, VA
Supervisor Head Cook
03.2010 - 02.2018
Job overview
- Placed orders to restock items before supplies ran out.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Mentored kitchen staff to prepare each for demanding roles.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Cooked memorable dishes that brought new customers into establishment.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Set up and broke down kitchen for service.
- Monitored food production to verify quality and consistency.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
Tidewater Community CollegeNorfolk, VA
No Degree from Cultural Studies
01.2017
University Overview
Tidewater Community CollegeNorfolk, VA
Hotel Hospitality Cerification from Hotel, Motel, And Restaurant Management
01.2017
University Overview
Bauder CollegeAtlanta, GA
Associate in Compter Technician from Science Education
09.2008
University Overview
Churchland High SchoolPortsmouth, VA
High School Diploma
06.2000
University Overview
Skills
- Safety and Security
- Crisis Situations
- Report Writing
- Evidence Storage
- Law Enforcement Support
- Grounds Patrols
Certification
Servsafe certictation
Timeline
Armed Security Officer
Securitas Security Services USA
05.2022 - 11.2023
Mobile Security Supervisor
Securitas Security Services USA
01.2022 - 05.2023
Security Supervisor
Securitas Security Services USA
01.2022 - 01.2023
General Manager
Reef Kitchens
01.2021 - 01.2022
Line Cook
Olive Garden
02.2020 - 07.2020
Supervisor Head Cook
Emma's Restaurant
03.2010 - 02.2018
Tidewater Community College
No Degree from Cultural Studies
Tidewater Community College
Hotel Hospitality Cerification from Hotel, Motel, And Restaurant Management
Bauder College
Associate in Compter Technician from Science Education
Churchland High School
High School Diploma
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