Summary
Overview
Work History
Education
Skills
References
Timeline
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Jovon Smith

Cleveland,OH

Summary

Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience. Offering exceptional communication and multitasking abilities.

Overview

4
4
years of professional experience

Work History

Team Member

Target
Woodmere, Ohio
09.2022 - Current
  • Monitored expiration dates on food items for freshness assurance.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Answered phone calls regarding inquiries about products or services.
  • Addressed customer needs, responding to specific requests.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Store Associate

Rally House
Beachwood, Ohio
08.2021 - 05.2022
  • Operated scanning equipment for price checks and stock replenishment.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Described merchandise and explained use, operation and care.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Stocked shelves with merchandise and maintained inventory levels.

Shift Leader

Dunkin' Donuts
Garfield Heights, OH
08.2020 - 08.2021
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.

Education

Associate of Science -

Cuyahoga Community College
Cleveland, OH
05-2026

High School Diploma -

Warrensville Heights Highschool
Warrensville Heights, OH
05-2022

Skills

  • Inventory management
  • Customer service
  • Sales support
  • Adaptability and flexibility
  • Problem solving
  • Conflict resolution

References

  • Michael Newsome- Financial Analyst at The Ohio State University (937)-251-8552
  • Tracee Steel - Registered Nurse at Cleveland Clinic (216)-205-0239
  • Jeremiah Sheppard - Inside Sales Specialist at Cameron Ashley (216)-333-2864

Timeline

Team Member

Target
09.2022 - Current

Store Associate

Rally House
08.2021 - 05.2022

Shift Leader

Dunkin' Donuts
08.2020 - 08.2021

Associate of Science -

Cuyahoga Community College

High School Diploma -

Warrensville Heights Highschool
Jovon Smith