Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jovona Martinez

Austin

Summary

I am a hard working and passionate job seeker with strong organizational skills egar to secure an entry level position! professionalism and strong communication in all interactions, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals!

Overview

2026
2026
years of professional experience

Work History

Favor Runner

Self Employed Services
  • Handled sensitive customer information responsibly, maintaining confidentiality at all times during data input processes related to payment or account creation tasks.
  • Enhanced order accuracy, ensuring all items were correctly picked up and delivered to customers.
  • Navigated efficiently through various neighborhoods, demonstrating an excellent understanding of local geography.
  • Developed strong relationships with repeat customers, fostering loyalty through exceptional service provision.
  • Improved customer satisfaction by providing timely and efficient deliveries.
  • Maintained strong communication with customers, keeping them informed of delivery updates and potential delays.
  • Promoted the Favor Runner brand, representing the company positively during interactions with customers and merchants alike.
  • Maintained a high level of professionalism in all aspects of the role, from personal presentation to communication style and interactions with customers.

Salon Receptionist

Laura Heart
02.2024 - 03.2025
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
  • Listened closely to customer complaints and responded appropriately to issues.
  • Maintained up-to-date knowledge of salon services and industry trends in order to provide accurate information and recommendations to clients.
  • Assisted stylists with preparing clients for services, enhancing overall efficiency during peak hours.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
  • Managed social media accounts for the salon, increasing brand awareness and attracting new clientele through engaging content creation.
  • Expedited check-in procedures by confirming appointments, verifying client information, and updating records as necessary.
  • Implemented effective appointment reminder system via phone calls or text messages to reduce no-shows and last-minute cancellations.
  • Payout transactions

Daycare Assistant Teacher

Kelsey
02.2024 - 12.2024
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
  • Improved communication between parents and staff by providing regular updates on student progress and upcoming events.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Established positive relationships with students and families.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.

Olive Garden

Steve
05.2023 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.

Childcare Assistant Teacher

Abi Lynch
05.2022 - 04.2023
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated regularly with parents about daily activities and behaviors.
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.

Education

Cosmetology License

Avenue Five Institute
Austin
03.2025

Skills

    Customer service

    Friendly and respectful

    Punctual and reliable

    Responsible

    Time efficient

    Multitasking and organization

    Verbal and written communication

Timeline

Salon Receptionist

Laura Heart
02.2024 - 03.2025

Daycare Assistant Teacher

Kelsey
02.2024 - 12.2024

Olive Garden

Steve
05.2023 - 12.2023

Childcare Assistant Teacher

Abi Lynch
05.2022 - 04.2023

Favor Runner

Self Employed Services

Cosmetology License

Avenue Five Institute

Similar Profiles

CREATE PROFILE
Jovona Martinez