Jovonn Cross
North Las Vegas,NV
Summary
Driven and detail-oriented professional with extensive experience in merchandise stocking and customer service, notably at Amazon. Excelled in enhancing inventory accuracy and customer satisfaction through effective stock management and product knowledge. Demonstrated strong communication and heavy lifting skills, contributing to improved store operations and safety. Proven ability to meet tight deadlines and adapt to flexible schedules, ensuring optimal team performance and store readiness.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stocker
Amazon
08.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Picker Packer
Fanatics.com
03.2023 - 06.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Overnight Stocker
Sam’s Club
05.2022 - 12.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
GED -
Centennial High School
10200 W Centennial Pkwy Las Vegas, NV 89149 Unite08.2022
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Customer Service
- Friendly and Personable
- Heavy Lifting
- Loading and unloading
- Customer Assistance
- Customer Relationships
- Punctual and Reliable
- Merchandise Stocking
- Product restocking
- Cleaning procedures
- Stock Rotation
- Clear Communication
- Supply Restocking
- Shelving of products
- Flexible Schedule
- Truck unloading
- Product Organization
- Price Checking
- Safe Lifting Procedures
- Pallet Jack Operation
- Pallet Jack Handling
- Merchandise Display
- Warehouse Safety
- Order Receiving
Certification
OSHA 10 certification
Timeline
Stocker
Amazon
08.2023 - Current
Picker Packer
Fanatics.com
03.2023 - 06.2023
Overnight Stocker
Sam’s Club
05.2022 - 12.2022
GED -
Centennial High School