Jovonna Hayes
Houston,TX
Summary
Enthusiastic, reliable and passionate social worker that has worked in community mental health for 8 years. Extensive experience with at- risk populations who struggle with severe mental health issues. Equipped to working with crisis and stressful situations.
Overview
10
10
years of professional experience
Work History
Wraparound Facilitator II
The Harris Center For Mental Health And IDD
09.2022 - Current
- Contributed positively to organizational culture by participating in professional development opportunities and sharing knowledge with colleagues.
- Improved service coordination for families through regular communication with involved agencies and providers.
- Devised creative solutions to complex problems faced by clients while remaining grounded in evidence-based practice principles.
- Championed the Wraparound model within the organization and beyond, raising awareness about its benefits for families experiencing complex challenges.
- Enhanced family engagement by conducting comprehensive assessments and developing individualized wraparound plans.
- Established rapport quickly with new clients through empathetic listening skills that foster trust between facilitator and family members.
- Updated assessments on regular basis/
YES Waiver Wraparound Facilitator I
The Harris Center For Mental Health And IDD
08.2018 - Current
- Performs clinical assessments to determine needs
- Provides interventions in response to crisis situations
- Coordinate access to necessary services for families
- Provides psychoeducation to families
- Monitors client progress through the use of wraparound plans
- Implement the wraparound process
- Manages a caseload of 13 clients
- Meets with clients on a weekly basis either virtually, in person, or school visits
YES Waiver Wraparound Facilitator
Hill Country MHDD
01.2016 - 08.2018
- Built solid and trusting rapport with children and families in rural areas fostering trust and communication to meet case needs.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
Case Manager
Correctional Alternatives, Inc
06.2014 - 01.2016
- Provide case management and counseling services to federal offender inmates
- Assists inmates to become aware of strengths and needs in order to adjust in society
- Corresponds with Bureau of Prisons and United States Probation.
- Managed caseload of 50 federal inmates
- Conducted intake of inmates to half way house once they were released from federal prison.
Education
Master of Social Work -
University of Houston
Houston, TX08.2022
Bachelor of Arts - Sociology
Texas A&M University - Corpus Christi
12.2008
Skills
- Skilled in building rapport with clients
- Experience with diverse cultures and populations
- Extensive training in Wraparound
- Experience with ARD meetings and IEP's
- Certified in CANS/ANSA
- Experience with client needs assessment
- Knowledgeable in community resources
- Engages in active listening
- Individualized Planning
Additional Information
- LICENSES , Licensed Master of Social Work, State of Texas
Timeline
Wraparound Facilitator II
The Harris Center For Mental Health And IDD
09.2022 - Current
YES Waiver Wraparound Facilitator I
The Harris Center For Mental Health And IDD
08.2018 - Current
YES Waiver Wraparound Facilitator
Hill Country MHDD
01.2016 - 08.2018
Case Manager
Correctional Alternatives, Inc
06.2014 - 01.2016
Master of Social Work -
University of Houston
Bachelor of Arts - Sociology
Texas A&M University - Corpus Christi