Epic Cadence
Jowanna Bell
Burlington,NJ
Summary
Highly skilled career professional Practice Manager with combined 10+ year’s CMA experience in both private practice and hospital-based outpatient offices. Instrumental in providing clinical support to patients in a primary care facility, large multidisciplinary practice including Medical Oncology, Surgical Oncology, and Palliative Care. Proficient with taking vitals, phlebotomy, preforming EKG’s, Urinalysis, Drug Testing, Stitch removal, assisting with biopsies, and any other duties deemed necessary by physician within my scope of practice. Focus on leadership and mentoring new team members Work with management in assisting with creating efficiencies within the office. Works well in a fast pace, high stress environment Adhere to all environmental policies regarding cleaning and sanitizing patient areas in a post COVID office environment. Administrative experience includes but not limited to telephone triage, accounts receivable, negotiating payment plans, patient registration, document preparation. Proficient with prior authorizations Provide clinical and nonclinical support to physicians and clinical team members as requested Proficient in Microsoft Office products, and Very well versed in Epic System/Super User
Overview
9
9
years of professional experience
Work History
Practice Manager
Atlantic Health System, I – Atlantic Medical Group
- Trained interns and newly hired team members on office procedures and computer system.
- Oversaw accounting, budgeting and financial reporting.
- Addressed and remedied all patient or team member issues.
- Created and implemented organizational policies and procedures.
- Supervised team of 5 providers and 6 office staff personnel.
- Developed close working relationships with front office and back office staff.
- Developed policies and procedures for effective practice management.
- Consulted with healthcare professionals on business decisions.
- Ordered all office supplies and kept check on inventory levels.
- Assisted with regulatory issues such as compliance.
- Epic Cadence/Ambulatory electronic health records system for hospitals and large practices
Certified Medical Assistant
Atlantic Medical Group Oncology, MMC Palliative Care
Sparta, Pompton Plains, NJ
06.2020 - 04.2022
- Atlantic Hematology Oncology, Atlantic Surgical Melanoma, Atlantic Medical
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
Village Family Medical
09.2018 - 06.2020
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collected and documented patient medical information such as blood pressure and weight measuring temperature.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
Certified Medical Assistant
Maplewood Family Medical
Maplewood, NJ
03.2013 - 05.2018
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
Education
CMA Certificate -
Ho-Ho-Kus-RETS
Skills
Referral management
undefinedSoftware
Epic Ambulatory
Timeline
Certified Medical Assistant
Atlantic Medical Group Oncology, MMC Palliative Care
06.2020 - 04.2022
Certified Medical Assistant
Village Family Medical
09.2018 - 06.2020
Certified Medical Assistant
Maplewood Family Medical
03.2013 - 05.2018
Practice Manager
Atlantic Health System, I – Atlantic Medical Group
CMA Certificate -
Ho-Ho-Kus-RETS
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