Jowanna English
Lawrenceville,GA
Summary
Accomplished CEO with a proven track record of operational excellence and strategic visioning at Truly Equipped LLC and On Point Solutions GA-LLC. Demonstrated success in enhancing brand reputation, achieving substantial business growth, and fostering customer focus. Skilled in crisis management and financial acumen, ensuring a 20% increase in company efficiency. Results-driven CEO with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
14
14
years of professional experience
Work History
CEO
Truly Equipped LLC
05.2024 - Current
- Independent Contractor
- Courier-Our courier assist in hospitals, pharmaceuticals, family living facilities, residents, and other local businesses
- Consultant-assist with building a courier business, dedicated focus on customers needs, instruct step-by-step how to become a business owner.
- Responsible for all hiring, field training, and employees,
- Write and submit, and bid on all company proposals
- Review processes, make weekly schedules and approve payroll
- Lead weekly meetings to discuss quality concerns ans provide solutions
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Bus Manager
Gwinnett County Public School System
06.2016 - Current
- Improved overall passenger satisfaction by implementing efficient scheduling and route planning.
- Strengthened community relations through proactive engagement with stakeholders like local businesses or schools.
- Developed strong teamwork among drivers through collaborative trainings and team-building activities.
- Elevated bus fleet appearance with regular cleaning schedules and timely repairs, creating a positive image for the company.
- Increased rider safety with thorough driver training and performance evaluations.
- Contributed positively to environmental efforts via promotion of public transit usage thereby reducing carbon emissions.
- Conducted regular bus evacuations with students to identify potential risks and implement corrective actions as needed.
- Transport children and other passenger to and from school
- Obey all Federal, state and local regulations
- Maintain a clean and mechanically sound bus at all times
- Ensure the safety of all students
- Verify permissions for children who ride home and with friends
- follow and assigned route and pick up passengers along that route.
- Assisting clients with disabilities
- Pre and post trip beginning, stopped, and end of each day
Habilitation Specialist
Community Living Solutions
05.2013 - 06.2016
- Opening and closing business of operational hours.
- Maintain constant communications with Residential Manager or Day program Lead.
- Educate other employees of Individual Service Plan (ISP)
- Enforce the objectives of the( ISP)according to schedule
- Observes and monitors Individual's behavior
- Chart Medication into State data base
- Schedule medical, dental, etc appointments for each clients
- Counsels and advises resident on behavioral problems
- Make daily decision-making, and the resolution of minor problems
- Instruct and advises individuals on daily living skills in one-on-one or group instruction
- Participates in state case reviews with each clients
- Consulting with the team to evaluate individuals needs to continues with program
- Transport clients to and from any scheduled appointments
- Maintain and update any certifications annually
- Following all HIPAA regulations
- Completes emergency preparedness and related documentations according to schedule
- Ensured compliance with state regulations and guidelines through diligent documentation and record keeping practices.
- Educated family members about available resources and best practices in supporting their loved ones'' growth and development.
- Empowered individuals by identifying their strengths, interests, and capabilities as a foundation for goal-setting efforts.
- Delivered physical and programmatic aid to clients.
- Wrote case notes and documented incidents involving clients.
- Improved client communication abilities by offering tailored speech therapy exercises and activities.
- Coordinated with external service providers to ensure seamless care delivery for each client''s unique needs.
CEO
On Point Solutions GA-LLC
04.2010 - 09.2012
- Responsible for all hiring
- Write and submit bid to banks and businesses to all company proposals
- Review, approve employers weekly work schedule
- Order and maintain all inventory and equipment
- Maintain all company vehicles
- Submit photo to banks and companies of completed work
- Meet all deadlines in a timely matter
- Instructions on daily route following all state, federal and local regulations
- Responding to all company's concerns
- Clean glove inspections of all work performed of debris removal, winterization, board ups, mold remediation, rehab, lawn maintenance and all other aspects of property preservation.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Education
ELDT DRIVING
C1 Truck Driver Training
Fort Worth, TX02.2024
Associate of Science - Medical Office Specialist
Kaplan Career Institute-Detroit
Detroit, MI12.2008
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Crisis Management
- Financial Acumen
- Executive Presence
Timeline
CEO
Truly Equipped LLC
05.2024 - Current
Bus Manager
Gwinnett County Public School System
06.2016 - Current
Habilitation Specialist
Community Living Solutions
05.2013 - 06.2016
CEO
On Point Solutions GA-LLC
04.2010 - 09.2012
ELDT DRIVING
C1 Truck Driver Training
Associate of Science - Medical Office Specialist
Kaplan Career Institute-Detroit
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